Clarion Housing Group
Clarion Housing Group
1,001 – 5,000 Employees
Non-profitReal EstateSocial Impact
Clarion Housing Group is a housing association working across real estate, nonprofit services, and social impact. It provides homes for around 350,000 people and develops more than 2,000 new homes each year. Through Clarion Futures, its charitable foundation, the organisation also helps residents access employment opportunities, improve neighbourhoods, and support sustainability initiatives. Its work is focused on expanding access to affordable, suitable housing and strengthening the life opportunities that a secure home can provide.

Regional Housing Administrator – London (Hybrid)

Support Clarion Housing Group’s London neighbourhood housing operations through customer-focused administration. The role covers repairs, tenancy records, lettings, safety processes, income collection, and regional coordination.

Description

  • Provide efficient, customer-focused administrative support to the Neighbourhood Team
  • Report communal repairs to contractors
  • Keep housing and operational records accurate and up to date
  • Manage gas safety administration and related processes
  • Coordinate with contractors on regional housing matters
  • Create and process purchase orders
  • Maintain garage tenancy records
  • Handle lettings and tenancy terminations
  • Support effective income collection
  • Coordinate with colleagues on property inspections

Requirements

  • Previous experience working in a customer service environment
  • A clear commitment to providing excellent customer service
  • Ability to produce clear, accurate, and concise records
  • Ability to analyse information from multiple sources
  • Ability to organise and prioritise a demanding workload
  • Eligibility to work in the UK
  • Residence in England or Wales throughout employment
  • Visa sponsorship is not available for this role

Benefits

  • Benefits designed to support your lifestyle and personal needs
  • Occasional home working by agreement with your line manager

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