Manhattan WMOS Engineer
ShyftLabs
Support Manhattan WMOS implementations and operations as a WMS Engineer at ShyftLabs. ShyftLabs builds data products and digital solutions for Fortune 500 companies.
Open
Credence is a national-security technology and services company supporting U.S. defense, intelligence, and foreign assistance missions. Its teams combine human expertise with production-scale AI agents to deliver solutions across artificial intelligence, data, cloud, enterprise modernization, and cybersecurity. Working in high-assurance environments up to IL-6, Credence manages large-scale agent deployments and transactions while using government contract vehicles to modernize mission-critical systems and improve operational outcomes. Its work spans defense, consulting, and healthcare, making the company relevant to professionals interested in mission-focused technology and government services.
Refugee Programs Analyst at Credence — Hybrid in Washington
Credence is seeking a Refugee Programs Analyst to assess program operations, performance data, and workflows. The role produces analyses and recommendations that support humanitarian mission delivery and operational improvement.
Description
- Analyze program operations, workflows, and performance metrics to identify trends, risks, and improvement opportunities.
- Support monitoring and reporting efforts that evaluate program effectiveness and operational performance.
- Create reports, analyses, dashboards, briefings, and presentations for leadership decision-making.
- Assess business processes and recommend ways to improve efficiency, effectiveness, and service delivery.
- Collect, validate, analyze, and interpret qualitative and quantitative program data.
- Monitor program objectives, milestones, deliverables, and performance measures.
- Contribute to program assessments and performance management activities.
- Work with stakeholders to identify operational challenges and implement solutions.
- Draft summaries, findings, recommendations, and other analytical deliverables.
- Support compliance, quality improvement, and continuous improvement efforts.
- Keep program records, documentation, and reporting materials accurate and current.
- Contribute to special projects and program initiatives as assigned.
Requirements
- Bachelor’s degree in public administration, public policy, business administration, program management, data analytics, social sciences, economics, statistics, or a related discipline.
- At least four years of relevant professional experience in program analysis, program management, operations analysis, performance monitoring, strategic planning, research, or a related area.
- Experience assessing program operations, workflows, performance metrics, or organizational processes.
- Experience evaluating information and formulating recommendations to strengthen program effectiveness and operational performance.
- Experience supporting performance measurement, reporting, monitoring, or program evaluation.
- Ability to gather, analyze, and interpret both quantitative and qualitative data.
- Strong analytical, critical-thinking, and problem-solving capabilities.
- Experience producing reports, briefings, presentations, analyses, and recommendations for leaders and stakeholders.
- Excellent written, verbal, and interpersonal communication skills.
- Strong organizational abilities, including managing competing priorities and meeting deadlines.
- Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Ability to work independently and contribute effectively to cross-functional teams.
- Ability to turn complex information into clear, concise, actionable recommendations.
Benefits
- Medical, dental, and vision health coverage
- Retirement savings options, including 401(k) and IRA plans
- Basic, voluntary, and accidental death and dismemberment life insurance
- Paid vacation, sick leave, and public holidays
- Maternity and paternity family leave
- Short- and long-term disability coverage
- Training and professional development opportunities
- Wellness resources
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