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Berliner Verkehrsbetriebe (BVG)
Berliner Verkehrsbetriebe (BVG)
eCommerceLogisticsTransport
Berliner Verkehrsbetriebe (BVG) operates public transport across Berlin, connecting the city through its U-Bahn, trams, ferries and bus network. Its services include ticket options such as the Deutschlandticket and social ticket, alongside an app that brings different transport modes together. BVG’s work spans the transport and logistics sectors, supporting everyday journeys for residents and visitors across the capital.
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Payment Operations Manager, Jelbi

Oversee payment, billing, and reconciliation operations for BVG’s Jelbi platform. Coordinate process improvements and data-driven work with product, finance, accounting, and external partners.

DEGermany
€4,592 – €5,106 / month
RemoteFull-timeMiddleSeniorGerman RequiredEnglish RequiredOperations
TypeScript

Description

  • Run Jelbi’s digital payment and billing operations to keep transactions and invoicing processes working smoothly.
  • Help improve payment and billing processes as the platform evolves.
  • Manage payment operations, including monitoring, error analysis, and incident coordination.
  • Track settlement, payout, and reconciliation processes.
  • Maintain accurate, traceable payment and billing data.
  • Investigate payment discrepancies and coordinate resolutions with internal and external stakeholders.
  • Support billing, invoicing, and reporting with KPIs and management information.
  • Establish operational standards and monitoring approaches.
  • Identify manual work and support automation and the rollout of new payment features.
  • Work with Product Management, Finance, Accounting, and external partners.

Requirements

  • Payment operations, processing, and billing expertise gained through a relevant degree in business administration, business informatics, or industrial engineering; relevant commercial vocational training; or equivalent professional experience.
  • In-depth understanding of payment processes and their lifecycle.
  • Experience analyzing complex data and process relationships across technical and commercial functions.
  • Very good German language skills (at least B2).
  • Good English language skills.
  • Experience with payment service providers and digital platform, marketplace, mobility, e-commerce, or FinTech business models is an advantage.
  • Knowledge of reporting, monitoring, and data analysis tools such as Excel, BI tools, or comparable solutions.
  • Structured, analytical approach to work.
  • Strong communication skills.
  • Pragmatic problem-solving skills and the ability to drive improvements independently.

Benefits

  • Secure, future-oriented workplace.
  • Work-life balance with flexible hours, time off in lieu, and up to 10 remote-working days per month.
  • 30 days of vacation plus December 24 off.
  • €2,100 annual Christmas bonus.
  • €500 annual vacation allowance.
  • €350 allowance for the health portal in 2026, including sports courses and massages.
  • Personal public transport pass.
  • Company pension scheme (VBL).
  • Capital-forming benefits (VL).

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