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Bird's Eye Medical
Bird's Eye Medical
51 – 200 Employees
HealthcareHealthcare InsuranceNon-profit
Bird's Eye Medical is a healthcare organization working to respond to emerging public health needs and improve access to care. Its work brings together stakeholders to design and deliver programs that address gaps in healthcare access, with a focus spanning healthcare, healthcare insurance, and nonprofit initiatives.
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Outreach and Referral Coordinator – Washington Remote

Connect rural Washington communities with Bird's Eye Medical's mobile healthcare clinics. Coordinate community partnerships, telehealth appointments, referrals, and outreach events across four counties.

USUnited StatesWAWashington
$65,000 – $85,000 / year
RemoteFull-timeJuniorNo degree requiredEnglish RequiredGeneralOutreach Coordinator

Description

  • Build and sustain partnerships with community host sites, tribal health programs, county health departments, libraries, senior centers, and other local organizations
  • Coordinate event logistics with host organizations, including accessibility reviews and day-of communications
  • Oversee outreach materials and distribution channels, including flyers, event calendars, social media, local media, and partner newsletters
  • Research and identify local healthcare providers and specialty care facilities
  • Guide participants through referrals using warm handoffs, consent procedures, and ongoing follow-up
  • Schedule and verify participant telehealth appointments
  • Maintain provider availability and telehealth coverage calendars
  • Operate the telehealth platform, including device setup, readiness and connectivity checks, and live technical assistance
  • Maintain contingency processes for areas with limited connectivity
  • Record outreach activity, attendance, and referrals from scheduling through completion, including telehealth encounters, in BEM's reporting system
  • Join monthly coordination calls with AASCW and internal team meetings
  • Travel to mobile clinic locations throughout the four-county service area

Requirements

  • 1–3 years of experience as a Community Health Worker or in a related community outreach, social services, health navigation, telehealth, or healthcare scheduling position
  • Demonstrated ability to build relationships with diverse rural, tribal, and underserved communities
  • Able to troubleshoot field technology such as tablets, hotspots, and video platforms
  • Valid driver's license and current auto insurance
  • Access to a reliable personal vehicle
  • Willingness to travel at least 60% across a rural, multi-county region
  • Availability for overnight hotel stays when event schedules require them
  • Clear and effective communication in meetings, by phone, and in person
  • Strong organizational and time-management abilities
  • High attention to detail and accuracy when handling high volumes of work
  • Self-directed, adaptable, and comfortable working with minimal supervision
  • Proficiency with MS Office 365, scheduling applications, and spreadsheets for data tracking
  • Positive interpersonal approach with people from varied backgrounds
  • Able to meet firm deadlines independently and collaboratively
  • Successful completion of a background check
  • Bachelor's degree or higher is a plus
  • Bilingual ability, including Spanish or another language, is a plus
  • Knowledge of HIPAA and patient privacy practices is a plus

Benefits

  • Competitive pay with biweekly payroll
  • Paid virtual, online, and hands-on training
  • Medical coverage based on FTE status
  • Vacation benefits based on FTE status
  • Mileage reimbursement at the prevailing IRS rate
  • Company-covered hotel stays required for work
  • Per diem for each required overnight stay
  • Travel bonus for each overnight stay

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