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AustralianSuper
AustralianSuper
1,001 – 5,000 Employees
Skilled Worker Visa SponsorFinanceInsuranceSuperannuation
AustralianSuper is an Australian finance and superannuation organisation managing retirement savings for more than 3.4 million members. Its services include investment options, retirement planning, insurance, and support for both individual members and employers making contributions. The organisation also provides educational resources and digital tools to help members understand and manage their superannuation. With teams working across finance, superannuation, insurance, member support, and related functions, AustralianSuper offers a range of professional opportunities within the retirement savings sector.
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Lead Product Designer at AustralianSuper (Hybrid, Melbourne)

Lead product design strategy and member experiences at AustralianSuper, a profit-to-member superannuation fund. Guide designers and collaborate across products, journeys, and delivery teams.

AUAustraliaHybridFull-timeSeniorEnglish RequiredProduct Designer

Description

  • Set design strategy across products and journeys, connecting member needs with business and organisational priorities.
  • Turn strategic goals into clear design direction and delivery outputs for multiple teams.
  • Lead, mentor, and grow a high-performing Product Design team.
  • Define and embed design principles, standards, and best practices.
  • Work with Product, Engineering, CX, Brand, and business stakeholders across the full delivery cycle.
  • Strengthen design processes, workflows, and systems through reusable patterns and scalable practices.
  • Advocate for accessible, compliant, member-focused experiences that meet WCAG 2.1 AA and organisational standards.

Requirements

  • Substantial experience in product, UX/UI, or experience design.
  • A track record of setting design strategy across multiple products, journeys, or teams.
  • Strong people leadership skills, including coaching, development, and design critique.
  • Evidence of improving design quality and consistency across large-scale environments.
  • Solid grounding in user-centred, research-led design and design systems.
  • Experience with Agile delivery and close collaboration with Product and Engineering.
  • Excellent stakeholder management, communication, and influencing skills.
  • Experience in financial services or another regulated industry is advantageous.
  • Australian or New Zealand citizenship, or Australian permanent residency, is required.

Benefits

  • Flexible blended-work arrangements.
  • Access to learning, coaching, and career development opportunities.
  • Reasonable adjustments available during recruitment or in the role.
  • A diverse, inclusive, and respectful workplace.
  • A workplace with a strong focus on safety.
  • AI-supported resume review and initial phone interviews, with traditional phone screening also available.

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