Körber is a global technology group with more than 12,000 employees across over 100 locations. Its work spans Digital, Pharma, Supply Chain, and Technologies, where teams develop products, solutions, and services for complex industrial and healthcare environments. The company is active in manufacturing logistics, artificial intelligence, automation, and strategic partnerships across the pharma and biotech sectors. Körber also integrates sustainability into its operations, including a stated goal of reaching net-zero CO₂ emissions by 2040 and applying ecodesign and lifecycle assessment principles.
Körber Field Service Engineer, United States (Remote)
Commission, diagnose, and repair pharmaceutical manufacturing equipment at customer sites across the United States. This remote-based role involves extensive travel and customer support for maintenance and service agreements.
Description
- Travel to customer sites to commission equipment and troubleshoot initial issues.
- Visit customer sites to repair and maintain equipment and provide service under SLAs.
- Respond to customer needs on short notice, including outside scheduled workdays.
- Identify and report defective materials or other conditions that require further service.
- Leave customer machines clean and in good cosmetic condition after completing work.
- Carry out advanced diagnostics, testing, and repairs.
- Keep current with machine designs and complete training with Assembly support.
- Build spare-part and retrofit assemblies from prints.
- Represent the company and colleagues in a positive, professional manner.
- Take initiative to learn and develop in the role.
- Clean and organize the work area each day.
- Maintain a professional appearance.
- Attend and contribute to company meetings.
- Travel to customer sites at least 75% of the time.
Requirements
- High school diploma or GED required.
- Two-year degree in manufacturing, electrical technology, machine assembly technology, or a related field preferred.
- Ability to travel approximately 85% or more required.
- 5–7 years of relevant field service experience required.
- 5–7 years of experience with manufacturing and automation equipment preferred.
- 3–4 years of experience traveling as a field technician required.
- Availability for on-call duties and weekend support required.
- Experience with machine-based inspection and defect detection systems preferred.
- Proficiency with hand and power tools.
- Ability to read and understand mechanical assembly prints.
- Ability to read and understand basic electrical wiring prints for assemblies.
- Intermediate mechanical knowledge.
- Basic technical math skills.
- Basic to intermediate electrical knowledge.
- Ability to accurately follow verbal and written instructions.
- Clear verbal and written communication skills.
- Basic computer skills, including MS Word, MS Excel, MS Outlook, and/or business software.
- Must be legally authorized to work for any U.S. employer; visa sponsorship is not available.
Benefits
- Relocation assistance may be available if needed.
- Compensation package includes health, dental, and vision insurance, as well as a retirement plan.
- Modern work environment with an open culture that welcomes improvements and new ideas.
- Opportunity to join a global operating company with a broad customer base and growing business.
- International collaboration across the group’s expert network to implement company-wide concepts.
- Work with a team focused on customer needs.