MDS Group
MDS Group
1,001 – 5,000 Employees
ConsultingInsuranceLogistics
MDS Group is a multinational insurance broker and risk-management advisory firm serving businesses and individuals across Brazil, Portugal, Angola, Mozambique, Chile and Spain. With more than 35 years of experience, the company provides corporate and personal insurance, reinsurance, claims support and specialized risk consulting. Its digital platforms, Proximity and Health Link, support insurance and employee health management. MDS Group is part of the Ardonagh Group and combines brokerage expertise with tailored coverage and strategic risk guidance.

Junior Benefits Operations Analyst at MDS Group (Hybrid)

Junior Benefits Operations Analyst at MDS Group, an insurance, reinsurance, and benefits brokerage. Handles benefits transactions, billing, and operational customer support.

Description

  • Manage insured and non-insured benefits transactions, including enrollments, terminations, changes, upgrades, and extensions through carrier and insurer systems
  • Download billing kits from carrier and insurer platforms for secure, organized delivery to clients
  • Review invoices and the data included in billing kit files
  • Inspect submitted documents for conflicting information, omissions, errors, incorrect figures or documents, and outdated records
  • Keep accurate records of completed transactions
  • Deliver personalized customer support by answering questions about billing and cost allocation
  • Monitor dependents reaching the age of majority and process terminations according to age-band limits
  • Spot opportunities to improve processes and recommend actions that strengthen operational performance
  • Complete other department-related duties in line with training, professional qualifications, and supervisor guidance

Requirements

  • Bachelor’s degree in Business Administration, Human Resources Management, or a related discipline
  • Basic Excel knowledge
  • Insurance industry experience involving operational processes for health, dental, and life insurance products
  • Customer focus, professionalism, teamwork, innovation, organization, analytical thinking, and resilience

Benefits

  • Health and dental insurance
  • Life insurance
  • Meal voucher
  • Transportation voucher
  • Profit-sharing and results bonus (PLR)
  • Wellhub membership
  • Wellz benefit
  • Extended maternity and paternity leave
  • Paid day off
  • Discounts on personal insurance policies, including auto, life, home, travel, and other coverage

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