Unit4
Unit4

Unit4 develops cloud-based enterprise software for organizations whose work depends on people, services, and collaboration. Its portfolio spans enterprise resource planning (ERP), human capital management (HCM), financial planning and analysis (FP&A), financial management, and source-to-contract (S2C), with applications for professional services firms, public-sector organizations, nonprofits, and higher-education institutions.

By combining finance, HR, and project-management capabilities with AI-enabled tools, Unit4 helps teams streamline operational work and make more informed decisions. The platform is designed for business leaders including CFOs, CHROs, and CIOs who need clearer performance insight, more connected workflows, and the flexibility to adapt as their organizations evolve.

Human-AI Interaction Researcher Remote Netherlands

Lead research into human-agent collaboration at Unit4, a cloud ERP company. Turn evidence about trust, communication, and decision-making into principles for responsible AI experiences.

Description

  • Lead Unit4’s human-AI interaction research agenda
  • Set priorities with the AI First program
  • Study how AI systems should communicate and interact with users
  • Examine how agents present themselves, explain actions, and express uncertainty
  • Research how trust in human-agent collaboration develops, changes, and breaks down
  • Assess AI’s cognitive and behavioral effects on productivity and enterprise decision-making
  • Promote safe, fair, transparent, and trustworthy human-AI collaboration
  • Translate research findings into principles and patterns for future AI products
  • Develop partnerships with universities and academic institutions
  • Evaluate research collaborations and internship requirements
  • Offer subject-matter expertise without direct people management
  • Work with architecture, AI research, information science, product, design, engineering, and responsible AI teams
  • Contribute insights to product usability and customer research

Requirements

  • Background in studying how people think, decide, or work with technology through cognitive science, HCI, human factors, psychology, or a related discipline
  • Strong qualitative and quantitative research skills
  • Experience designing studies or experiments and reaching well-supported conclusions
  • Able to lead a research area, define questions, prioritize work, and operate with limited direction
  • Skilled at converting academic evidence into actionable guidance for product and engineering teams
  • Able to communicate research insights clearly to multidisciplinary audiences
  • Practical experience studying collaboration between people and intelligent systems
  • Research experience involving trust, explainability, or human oversight of automated or AI systems is advantageous
  • Experience researching knowledge work or organizational decision-making is advantageous
  • Academic partnerships, publications, or research collaboration experience is advantageous
  • Familiarity with responsible AI principles or AI regulation is advantageous
  • Able and willing to work in English
  • Able to meet potential security-clearance and background-check requirements for customer projects and sensitive data access

Benefits

  • Flexible paid time off policy
  • Opportunities for remote work
  • Global Wellbeing Days
  • Career growth and learning support
  • Resources and guidance for professional development
  • Access to talented colleagues, role models, and mentors
  • Environmental, social, and governance initiatives
  • Participation in the Act4Good programme
  • Safe and inclusive workplace
  • Employee Resource Groups available to everyone
  • Potential support for learning in AI or enterprise software

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