
Onsite Call Center Representative – Nashville, TN
VIATEQ CorporationSupport VIATEQ’s federal government clients by phone, email, chat, and ticket system. This onsite night-shift role involves resolving issues and recording service interactions.


Support VIATEQ’s federal government clients by phone, email, chat, and ticket system. This onsite night-shift role involves resolving issues and recording service interactions.

Support Vehlo customers using its auto repair shop software by resolving application, configuration, and workflow issues. Assist users through phone, email, chat, and screen sharing.
Administer compliance programs across AKI and its subsidiaries, supporting CMMI, ISO, SBA, and federal contracting requirements. Maintain compliance calendars, audit documentation, and regulatory reporting.

Audit driver records and fleet documentation to support transportation safety and regulatory compliance. Coordinate incident follow-ups and compliance reporting for trucking operations in the United States and Canada.

Support auto repair shops using Vehlo’s Tire Guru software through client training, troubleshooting, and relationship management.

Oversee service quality and contractor compliance for City Wide’s facility services accounts. The role coordinates inspections, client issues, contractors, and nightly operations.

Support GNY data scientists by investigating external data sources and collecting information through web scraping. Use Python, R, or SQL on data projects.

Manage West Coast customer accounts for ASSA ABLOY’s access solutions business, delivering personalized service and resolving customer issues. Coordinate with internal teams while working remotely, with monthly in-office collaboration and training.

Coordinate hiring at Empire Distributors, from reviewing applications and arranging interviews to guiding candidates through offers and their first six months.

Manage project budgets, costs, invoicing, and reconciliations while supporting RailPros project managers, clients, and subconsultants. The role also contributes to month-end close and external audits.