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The Cigna Group is a global healthcare company operating through Cigna Healthcare and Evernorth Health Services. Its work combines healthcare services, health insurance, and pharmacy benefits management to support the health and wellbeing of customers, clients, and patients. The company also focuses on ethical healthcare and artificial intelligence practices, health equity, responsible environmental and social governance, and innovation in how care is delivered.
Financial Operations Analyst – St. Louis Hybrid
Manage pharmaceutical manufacturer rebate invoicing and reconciliation for Evernorth Health Services. Maintain FRP contract configurations, validate payment data, and support accurate billing.
Description
- Manage invoicing and reconciliation for assigned pharmaceutical manufacturer rebate contracts.
- Build detailed contract knowledge and act as the main contact for monthly manufacturer rebate invoices.
- Configure rebate contracts and amendments in the Formulary Rebate Processing (FRP) invoicing system.
- Add manufacturers to the FRP system.
- Partner with Contracting Account Directors to clarify contract intent.
- Share setup plans with the BDRO team to capture enhanced or restricted rebate options.
- Monitor setup requests in the Houston Service Request system for validation and audit purposes.
- Assemble validation packets for completed setup activities.
- Review manufacturer-specific invoices and data-fix outcomes to support billing accuracy.
- Respond to manufacturer questions about invoicing.
- Confirm bank information for payment receipt and entry in FRP.
- Resolve contract configuration issues identified during reconciliation after internal confirmation.
Requirements
- Bachelor’s degree in business or equivalent professional experience.
- At least one year of relevant experience when holding a degree.
- Strong customer service and written and verbal communication abilities.
- Well-developed analytical skills.
- High level of attention to detail.
- Proficiency with personal computers, including Microsoft Excel and Access.
- Familiarity with pharmacy benefit management and healthcare is preferred.
- Ability to organize and coordinate multiple projects.
- Self-directed approach and ability to collaborate across functions to resolve issues.
- Demonstrated ability to meet demanding deadlines.
- For occasional or permanent home working, access to cable broadband or fiber-optic internet with minimum speeds of 10 Mbps download and 5 Mbps upload.
Benefits
- Hybrid work arrangement.
- Cable broadband or fiber-optic internet access with minimum speeds of 10 Mbps download and 5 Mbps upload for home working.
- Consideration under equal employment opportunity practices.
- Reasonable accommodation during the online application process.
- Eligibility for a tobacco cessation program in certain states.
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