TOMRA
TOMRA
TOMRA develops technologies for recycling, sorting, and more efficient resource use. Its products and systems support reverse vending, food sorting, waste and metal recycling, and mining, helping organizations recover materials, reduce food loss, and put discarded resources back into productive use. The company’s work connects food and beverage, logistics, consulting, and resource-intensive industries with practical tools for improving collection, processing, and reuse.

Field Service Engineer, France Remote - TOMRA

Install, maintain and troubleshoot TOMRA optical sorting equipment for food producers in France. The role supports customers around Bordeaux and Agen through commissioning, technical service, training and remote assistance.

Description

  • Install and commission sorting equipment at customer sites
  • Carry out maintenance and troubleshoot equipment issues
  • Train operators and maintenance teams
  • Provide customers with technical guidance and support
  • Act as a trusted TOMRA representative in the field
  • Complete preventive maintenance, troubleshooting, servicing and repairs
  • Prepare for customer visits from a home office
  • Submit service reports and maintain technical documentation
  • Deliver remote technical support when required
  • Support customers mainly across Bordeaux, Agen and nearby regions
  • Occasionally assist colleagues and customers in other parts of France

Requirements

  • Technical qualification at BAC+2 level or equivalent in electrotechnics, industrial maintenance, automation, electronics or a related field
  • Practical experience diagnosing electrical faults and resolving electromechanical problems
  • Fluent French language skills
  • Effective English communication in technical and professional settings
  • Field service, customer-site maintenance, commissioning, installation or travelling technical support experience is strongly preferred
  • Demonstrated experience with preventive maintenance, troubleshooting and repairs on industrial equipment in customer-facing settings
  • Working knowledge of IT systems, basic networking and PC configuration
  • Customer-focused approach with the ability to build trusted relationships
  • Valid driving licence

Benefits

  • Annual bonus of up to 10%
  • Company car with fuel or charging card and reasonable private use
  • Family healthcare fully funded by TOMRA
  • Business travel expenses and travel insurance covered
  • Prévoyance plan with salary protection and life insurance
  • 25 days of annual leave plus additional RTT days
  • Laptop, mobile phone, tools, personal protective equipment and professional workwear
  • Role-specific training and development through TOMRA Learn
  • Employee Share Purchase Programme
  • Long-Term Service Awards every five years
  • Team events and social activities

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