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Farmers Insurance
Farmers Insurance
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Farmers Insurance is a large insurance provider serving customers across the United States through a broad portfolio of coverage options. Its products include insurance for cars, motorcycles, boats, homes, renters, landlords, pets, rideshare drivers, and businesses, along with life insurance and personal umbrella policies. The company operates across insurance-related areas connected to automotive, construction, and consulting, offering a range of roles for professionals interested in supporting customers, products, and business operations within the insurance sector.
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Farmers Insurance Field Property Claims Adjuster, Ohio

Investigate residential property damage for Farmers Insurance policyholders in Ohio, both remotely and on site. Assess losses, prepare estimates, and negotiate claim settlements.

USUnited StatesOHOhio
$23 – $41 / hour
RemoteFull-timeMiddleSeniorEnglish RequiredClaims Specialist

Description

  • Investigate policyholders’ homes remotely and in person.
  • Assess property damage, determine liability and loss extent, and negotiate settlements.
  • Use claims software, a company car, and a laptop to assess damage and prepare paperless estimates.
  • Identify and report potential subrogation opportunities.
  • Report theft, fraud, or arson to relevant state and industry agencies.
  • Work independently on duties that directly affect management outcomes.
  • Represent the company professionally in public interactions.
  • Work with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, medical professionals, and other stakeholders.
  • Negotiate claim resolutions with policyholders.
  • Promote safety and follow company safety and ergonomic standards.
  • Carry out additional duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Strong customer service experience, preferably in retail.
  • Construction or insurance experience is strongly preferred.
  • Strong verbal and written communication skills.
  • Computer proficiency with MS Word, Excel, and Outlook.
  • Proficiency using smartphones and applications.
  • Willingness to learn insurance policies and property damage assessment.
  • Valid driver’s license and ability to be bonded.
  • Final candidates must pass a motor vehicle record background check.
  • Must live in the greater Canton, Ohio area or assigned territory.
  • Able and willing to climb ladders and work on rooftops several times daily.
  • Comfort working in confined areas such as attics and crawlspaces.
  • Pass all claims training exams at the required minimum score.
  • Ability to lift up to 50 pounds.
  • Ability to speak, read, and write in English.
  • Able to work in field settings and a home office.
  • Willing to participate in one to three catastrophe deployments annually.
  • Catastrophe-team employees may need to travel away from home, typically for 23 days.

Benefits

  • Paid training through the University of Farmers.
  • 401(k) plan.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Accounts.
  • Flexible Spending Accounts.
  • Life insurance.
  • Paid time off.
  • Paid parental leave.
  • Tuition assistance.
  • Bonus opportunity based on company and individual performance.
  • Company car.
  • Laptop.
  • Education and mentorship programs.
  • Management opportunities.
  • Volunteer projects.

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