WEX
WEX
WEX is a global commerce platform that helps organizations manage essential business operations through specialized payment and administrative solutions. Its offerings include fuel cards, fleet management, and analytics for logistics and transportation teams; business payment tools designed to simplify transactions and strengthen control; and employee benefits administration for health and reimbursement accounts. With work spanning healthcare, logistics, and travel, WEX develops technology intended to make complex commercial processes more efficient, secure, and easier to manage.

Remote Claims Specialist, FSA

Process FSA claims, appeals, and eligibility decisions for WEX in a remote U.S. role. Contribute to operational improvements, procedures, and knowledge sharing.

Description

  • Handle daily claims processing.
  • Process all types of FSA claims accurately.
  • Assess eligibility using available resources.
  • Set workload priorities and meet turnaround targets.
  • Review and process claim appeals.
  • Troubleshoot software problems.
  • Support operational activities.
  • Coordinate work with other departments.
  • Help Claims Supervisors deliver assigned projects.
  • Partner with Claims Supervisors to create processes and procedures.
  • Flag process changes that are needed.
  • Create and maintain procedures.
  • Encourage ongoing learning and knowledge sharing.

Requirements

  • Accurately process all types of FSA claims.
  • Determine eligibility using available resources.
  • Prioritize work and meet turnaround targets.
  • Process claim appeals correctly.
  • Troubleshoot software issues.
  • Coordinate with other departments.
  • Develop and maintain processes and procedures.
  • Commit to ongoing learning and sharing knowledge.

Benefits

  • Health, dental, and vision insurance.
  • Retirement savings plan.
  • Paid time off.
  • Health savings account.
  • Flexible spending accounts.
  • Life insurance.
  • Disability insurance.
  • Tuition reimbursement.
  • Quarterly or annual bonus eligibility for non-sales roles, subject to the applicable plan.

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