OCHIN, Inc.
OCHIN, Inc.
1,001 – 5,000 Employees
ConsultingHealthcareNon-profit
OCHIN, Inc. is a nonprofit healthcare technology consultancy serving rural and community health organizations across the United States. Its work combines a shared electronic health record platform with integrated knowledge solutions, health IT services, workforce training, operational and financial consulting, research, and advocacy. Through this national network of community health providers, OCHIN, Inc. supports more equitable, whole-person care while helping organizations strengthen clinical quality, clinician well-being, and long-term sustainability.

Epic Resolute PB/PB Claims Solutions Analyst – Maintenance

OCHIN, Inc. is seeking a remote Epic Resolute PB/PB Claims Solutions Analyst to maintain and improve billing systems across its nonprofit healthcare provider network. The role includes troubleshooting complex issues, supporting implementations, and documenting technical solutions.

Description

  • Develop, document, and deploy solution functionality
  • Build, test, and maintain features against defined specifications and requirements
  • Investigate, diagnose, and resolve complex technical issues
  • Improve system performance and the end-user experience
  • Partner with multiple departments on project implementations
  • Resolve member maintenance issues
  • Create, maintain, and enhance technical documentation
  • Contribute to process improvements and cross-functional coordination
  • Build expertise in technical design, analysis, and system enhancements
  • Keep your camera on during all virtual meetings
  • Provide on-site support for Go-Live installations or training when required, with potential nationwide travel

Requirements

  • Epic Resolute PB or PB Claims certification or proficiency; certification or proficiency in both is strongly preferred
  • At least five years of experience as an Epic Resolute PB/PB Claims Applications Analyst
  • Preferably at least three years of experience building in the Epic PB module
  • Experience with New York State billing is preferred
  • Strong communication skills when working with application teams, technical teams, and end users
  • Demonstrated integrity and accountability
  • Process-focused, detail-oriented approach with an emphasis on data-driven decisions
  • Proactive, self-directed, and solution-oriented work style
  • Successful completion of a 50–60-minute competency assessment before the team interview
  • Ability to read, speak, write, and understand English
  • Ability to work independently and efficiently from a home office
  • High-speed internet service
  • Distraction-free work environment
  • Permanent legal authorization to work in the United States
  • Ineligible for employment visa sponsorship now or in the future

Benefits

  • Fully remote work-from-home arrangement
  • Competitive compensation package
  • Supportive work-life balance
  • Opportunities for professional advancement
  • Comprehensive benefits package
  • Virtual home-office environment
  • Nationwide travel support for Go-Live installations or training
  • Support and encouragement for immunizations, including COVID-19 and influenza vaccinations

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