Connecticut Children's
Connecticut Children's
Connecticut Children's provides pediatric healthcare through more than 40 locations across Connecticut, Western Massachusetts, and Eastern New York. Its services span prenatal care, pediatric surgery, and mental health support for children and adolescents. The organization also conducts research and community initiatives focused on children’s health and well-being.

Director of Enterprise Intelligence and Decision Support

Lead Connecticut Children’s enterprise intelligence, business intelligence, and data engineering functions. Enable trusted analytics for clinical, operational, financial, and executive decisions in pediatric healthcare.

Description

  • Build and lead the enterprise business intelligence and decision support program
  • Manage analysts developing dashboards, scorecards, performance measures, and decision support tools
  • Coordinate business intelligence resources through intake, prioritization, and governance
  • Set key performance indicators, targets, and enterprise metrics with organizational leaders
  • Create standards for dashboards, scorecards, reports, and data visualizations
  • Lead enterprise education, training, data literacy, and adoption efforts
  • Oversee enterprise data engineering, the data warehouse, integration platforms, Epic Cogito, and data architecture
  • Guide data warehouse design, implementation, optimization, and lifecycle management
  • Lead ETL/ELT development, APIs, interoperability, data pipelines, and Epic and non-Epic data integration
  • Govern enterprise data assets and Epic reporting content
  • Safeguard data quality, integrity, availability, privacy, and security
  • Advance the enterprise data platform with automation, artificial intelligence, machine learning, and advanced analytics
  • Set and deliver the enterprise intelligence and decision support vision, strategy, governance, operating and staffing models, and budget
  • Advise senior leaders and partner with clinical, operational, financial, quality, research, and Information Solutions teams
  • Recommend investments and operational improvements using analytics, benchmarking, forecasting, and performance analysis
  • Develop the Enterprise Intelligence and Decision Support team through coaching, mentoring, succession planning, engagement, and professional development
  • Set operational goals, service levels, performance measures, and continuous improvement objectives
  • Lead cross-disciplinary initiatives and shape strategic decisions across the organization
  • Carry out other assigned duties

Requirements

  • Bachelor’s degree in computer science, management information systems, business, or a related field
  • Eight to ten years of data warehousing and business intelligence experience, preferably in healthcare
  • Experience driving continuous process improvement
  • Experience serving as an internal consultant to management and staff
  • Knowledge of business intelligence, data engineering, and enterprise data management principles and practices
  • Knowledge of healthcare clinical, operational, financial, and regulatory environments
  • Knowledge of data governance, stewardship, standardization, and data quality management
  • Knowledge of enterprise data warehousing, data integration, and ETL/ELT methods
  • Knowledge of Epic Cogito or comparable EHR reporting and analytics platforms
  • Knowledge of healthcare data privacy and security regulations, including HIPAA
  • Knowledge of automation, artificial intelligence, and machine learning applications
  • Strong project management and organizational skills
  • Excellent presentation and facilitation skills
  • Strong problem-solving and conflict resolution skills
  • Excellent communication and interpersonal skills
  • A relevant advanced degree is preferred
  • Six Sigma certification is preferred

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance paid by the hospital
  • Disability coverage paid by the hospital
  • Paid time off
  • Leave programs
  • Education and training assistance
  • Retirement savings plan with a hospital match
  • Employee assistance program

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