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Case IQ
Case IQ
51 – 200 Employees
ConsultingHealthcareLegal
Case IQ develops case management software for organizations that need to manage investigations with greater structure, visibility, and confidentiality. Its platform supports multi-channel intake, configurable workflows, AI-powered tools, and analytics for ethics and compliance, HR, fraud, and security cases. Designed for varied organizational processes, Case IQ serves teams across sectors including education, energy, financial services, government, healthcare, and legal services, helping them coordinate investigations, improve productivity, and address operational risk.
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DevOps Engineering Manager

Lead platform strategy and enablement across Case IQ’s four GRC SaaS product lines, improving cloud delivery, reliability, and developer self-service.

CACanada
$150,000 – $180,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredDevOps Engineer
AWSAzureCloudDockerGoogle Cloud PlatformJenkinsKubernetesTerraform

Description

  • Lead a combined platform and enablement function across four product lines.
  • Set and carry out DevOps strategy while staying hands-on to guide engineers and development teams.
  • Deliver self-service tools for teams to build, deploy, and operate software safely and efficiently.
  • Join product teams temporarily to improve deployment pipelines, release safety, and service and environment ownership.
  • Set platform standards and proven paths for CI/CD, release orchestration, infrastructure as code, cloud architecture, scalability, cost management, observability, logging, metrics, alerting, and secure environments and pipelines.
  • Work with Architecture, Development Managers, QA and Test Automation, and Product Management.
  • Direct platform investments toward better flow efficiency, reliability, and developer experience.
  • Build documentation, templates, and automation that help teams serve themselves.
  • Manage and develop a team of at least three full-time DevOps Engineers.
  • Coordinate external DevOps service providers.
  • Encourage continuous improvement, experimentation, and learning.
  • Track and improve deployment frequency, DORA metrics, lead time for changes, change failure rate, MTTR, update runtime, release cycle time, and DevOps-related handoffs and dependencies.

Requirements

  • Bring at least six years of experience in DevOps, SRE, or platform engineering.
  • Have at least three years of experience managing or leading engineers.
  • Bring strong hands-on experience with a modern cloud platform such as AWS, Azure, or GCP.
  • Have deep expertise with CI/CD tools such as GitHub Actions, GitLab CI, or Jenkins.
  • Have deep expertise in infrastructure as code tools such as Terraform, CloudFormation, or Pulumi.
  • Have deep expertise with containers and orchestration tools such as Docker, Kubernetes, or ECS.
  • Have experience supporting multiple product teams or product lines.
  • Show success improving delivery speed and reliability through enablement rather than centralization.
  • Demonstrate strong security awareness, data protection practices, compliance with company policies, and adherence to industry standards.
  • Practical experience applying Team Topologies concepts is an advantage.
  • Experience building or evolving internal developer platforms is an advantage.
  • Experience in SaaS or B2B software environments is an advantage.
  • Experience managing external vendors or managed service providers is an advantage.
  • Strong communication and influence across technical and product leadership is an advantage.

Benefits

  • Work remotely in a flexible environment.
  • Company-paid benefits plan begins on the first day.
  • Receive a generous professional development budget.
  • Access an RRSP/401(k) matching program.
  • Enjoy half-day Fridays during the summer.

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