Tier 2 French-Speaking Support Consultant – 3Shape, Ukraine
3Shape
Provide technical support for 3Shape dental scanners and software, assisting dental partners and users in French, Ukrainian, and English.
Open
Zen Educate is an education recruitment and SaaS company that helps schools connect with teaching professionals across London, the Midlands, the North West, the South West, and Wales. Its platform supports hiring for teachers, teaching assistants, tutors, and cover supervisors, spanning one-day cover assignments through to longer-term vacancies. Zen Educate combines online registration, preference-based matching, and personal support to help educators find suitable school roles while helping schools address their staffing needs.
Customer Success Specialist in Tampa, FL (Hybrid)
Manage Zen Educate’s US school partnerships and educator placements in a hybrid Tampa-based customer success role. Support schools and educators through technology-enabled temporary staffing.
Description
- Develop strong relationships with school partners
- Increase demand for Zen educators, including teachers and paraprofessionals
- Expand adoption of Zen products and services across school partner accounts
- Serve as the primary responsive contact for school partnership stakeholders
- Share important trends and feedback with the Product team
- Connect daily with newly onboarded educators to place them in substitute or long-term roles
- Stay in regular contact with active educators, offering feedback, resolving issues, and supporting satisfaction
- Coach educators and help improve their performance in schools
Requirements
- Demonstrated interest in education and creating positive social impact
- Experience in sales, partnerships, account management, recruitment, or education is advantageous
- Open to coaching and motivated to learn
- Proactive, self-directed, and entrepreneurial approach
- Strong work ethic with excellent organization, efficiency, and sense of urgency
- Empathetic approach and dedication to improving other people’s experiences
- Based in Tampa, Florida
- Able to manage US school partnerships and support US educators
Benefits
- Total on-target earnings of $69,200 USD, including base salary and commission
- Equity compensation
- Bonus included with the role
- 18 paid vacation days and 10 paid company holidays
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement plan without matching contributions
- Sick leave
- Biweekly pay
- Opportunities for career progression
- Professional development across account management, sales, partnerships, operations, leadership, and product management
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