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Zen Educate este o companie de recrutare în domeniul educației și de software ca serviciu, care ajută școlile să intre în legătură cu profesioniști din educație din Londra, Midlands, nord-vestul și sud-vestul Angliei, precum și din Țara Galilor. Platforma sa sprijină recrutarea de profesori, asistenți didactici, meditatori și supraveghetori pentru înlocuiri, de la misiuni de suplinire pentru o singură zi până la posturi vacante pe termen mai lung. Zen Educate combină înregistrarea online, potrivirea pe baza preferințelor și sprijinul personal pentru a-i ajuta pe profesioniștii din educație să găsească roluri potrivite în școli și pentru a ajuta școlile să își acopere nevoile de personal.
Customer Success Specialist in Tampa, FL (Hybrid)
Manage Zen Educate’s US school partnerships and educator placements in a hybrid Tampa-based customer success role. Support schools and educators through technology-enabled temporary staffing.
Descriere
- Develop strong relationships with school partners
- Increase demand for Zen educators, including teachers and paraprofessionals
- Expand adoption of Zen products and services across school partner accounts
- Serve as the primary responsive contact for school partnership stakeholders
- Share important trends and feedback with the Product team
- Connect daily with newly onboarded educators to place them in substitute or long-term roles
- Stay in regular contact with active educators, offering feedback, resolving issues, and supporting satisfaction
- Coach educators and help improve their performance in schools
Cerințe
- Demonstrated interest in education and creating positive social impact
- Experience in sales, partnerships, account management, recruitment, or education is advantageous
- Open to coaching and motivated to learn
- Proactive, self-directed, and entrepreneurial approach
- Strong work ethic with excellent organization, efficiency, and sense of urgency
- Empathetic approach and dedication to improving other people’s experiences
- Based in Tampa, Florida
- Able to manage US school partnerships and support US educators
Beneficii
- Total on-target earnings of $69,200 USD, including base salary and commission
- Equity compensation
- Bonus included with the role
- 18 paid vacation days and 10 paid company holidays
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement plan without matching contributions
- Sick leave
- Biweekly pay
- Opportunities for career progression
- Professional development across account management, sales, partnerships, operations, leadership, and product management
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