Trillium Health Resources
Trillium Health Resources
1,001 – 5,000 Employees
ConsultingHealthcareLogistics
Trillium Health Resources is a North Carolina specialty care manager serving people with serious behavioral health needs, intellectual and developmental disabilities, and traumatic brain injuries. As an LME/MCO, the organization supports access to mental health and substance use services through tailored care management, preventive health screenings, and crisis intervention. Its work centers on improving health outcomes and coordinating support for members and vulnerable communities.

Community Resource Specialist I - North Carolina Remote

Help North Carolina residents access housing, food, transportation, and employment resources while managing referrals and coordinating with community partners.

Description

  • Respond to referrals involving unmet health-related resource needs such as housing, food, transportation, and employment
  • Refer individuals to suitable community organizations and public programs based on their identified needs
  • Stay informed about community resources and applicable service eligibility requirements
  • Follow up on referrals to verify service connections and address outstanding needs
  • Record referral activities, interactions, and outcomes accurately within required timelines
  • Help individuals access resources that address social drivers of health
  • Work with community partners to facilitate timely resource navigation

Requirements

  • High school diploma or GED plus one year of experience in health or human services, including work with BH/SU/IDD populations and public speaking, training, or teaching; an equivalent combination of education and experience may be accepted
  • Hold a valid driver's license
  • Live within Trillium's South-Central Region: Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, or Wayne County
  • Be able to travel throughout the catchment area as needed
  • Preferred experience includes lived experience, community development, or work with community organizations and partners focused on housing, food insecurity, transportation, education and employment, interpersonal violence or toxic stress, or social integration and inclusion
  • Pass a drug test as a condition of employment

Benefits

  • Competitive benefits package
  • Work-from-home options for most positions
  • Flexible scheduling available for some roles with management approval
  • Employee health insurance coverage with no premium
  • Flexible Spending Accounts
  • 24 days of paid time off plus 12 paid holidays during the first year
  • North Carolina Local Government Retirement Pension defined-benefit plan
  • 401(k) with a 5% employer match and immediate vesting
  • Employer qualifies for Public Service Loan Forgiveness
  • Quarterly stipend for remote work supplies

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