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Brown & Brown Insurance
Brown & Brown Insurance
FinanceInsurance
Brown & Brown Insurance is an independent insurance brokerage and risk management company serving individuals and businesses. Founded in 1939, it provides personal and commercial insurance, employee benefits, and national insurance programs through a network of more than 500 locations. With a workforce of more than 10,000 employees, the company operates across the finance and insurance sectors and emphasizes diversity, inclusion, and belonging in its workplace culture. Brown & Brown Insurance is publicly traded on the New York Stock Exchange under the ticker BRO and has expanded through a disciplined mergers and acquisitions strategy.
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Commercial Lines Account Manager – Virginia Beach (Hybrid)

Support commercial insurance clients by managing certificates, policy changes, audits, claims, and related documentation. Coordinate accurately with clients, account executives, and carriers to keep policy service activities moving.

USUnited StatesVAVirginia
$21 – $25 / hour
HybridFull-timeJuniorNo degree requiredEnglish RequiredAccount ManagerSales

Description

  • Prepare certificates of insurance and evidence of property insurance in line with policy requirements.
  • Deliver accurate client ID cards promptly.
  • Request loss runs and Experience Modification Factors from current carriers.
  • Obtain Motor Vehicle Reports (MVRs) as needed.
  • Handle policy change requests and complete the associated updates and records.
  • Process endorsements and bill applicable agency-billed items arising from policy changes.
  • Review new and renewal policies, complete checklists, and resolve discrepancies with the Account Executive.
  • Oversee policy audits and bill applicable agency-billed items.
  • Submit claims to carriers and monitor follow-up activity.
  • Keep spreadsheets current for insurance activities, policies, claims, and invoicing.
  • Retrieve, attach, and organize required documentation.

Requirements

  • Property and Casualty licensing is preferred.
  • Preferred experience: one to two years in commercial insurance.
  • High school diploma or equivalent.
  • Proficiency with Microsoft Office Suite.
  • Professional and effective telephone manner.
  • Ability to handle confidential information discreetly.
  • Experience working in a professional office environment.

Benefits

  • Medical, prescription, dental, vision, life, and disability insurance.
  • Employee Stock Purchase Plan, 401(k), student loan assistance, and tuition reimbursement.
  • Free mental health support and enhanced advocacy services.
  • Paid time off.
  • Paid holidays.
  • Discounts through preferred partners.

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