StoryPoint
StoryPoint
1,001 – 5,000 Employees
Food & BeverageHealthcareHospitality
StoryPoint provides senior living services across active adult, independent living, assisted living, and memory care communities. Its work combines healthcare, hospitality, and food service to create maintenance-free residences with ongoing support and opportunities for residents to stay engaged. With communities located across the United States, StoryPoint’s teams focus on day-to-day care, resident experience, dining, and community operations for older adults.

Clinical Operations Specialist - Onsite in Southeast Michigan

Support clinical and wellness operations across StoryPoint senior living communities in Southeast Michigan. Audit care standards, cover wellness leadership vacancies, and travel between communities.

Description

  • Provide wellness oversight, guidance, and operational support across senior living communities
  • Maintain care standards and operational continuity until replacement leadership is identified
  • Audit practices and monitor systems to confirm required standards are met
  • Serve as the community Wellness Leader during leadership vacancies
  • Supervise and support care team members
  • Complete resident assessments and create service plans
  • Monitor resident care and uphold quality standards
  • Process physician orders in eMAR with pharmacy support
  • Confirm resident ADL schedules are prepared and followed during vacancies
  • Partner with Human Resources on employee performance matters
  • Coordinate with the home office during community team transitions
  • Foster a positive workplace through collaboration, teamwork, and clear communication
  • Complete monthly compliance audits covering company policies, programs, regulatory requirements, and standards
  • Provide ongoing training support to wellness leaders
  • Handle additional duties within the role’s defined responsibilities and requirements

Requirements

  • Current LPN or RN licensure
  • Degree in healthcare or a related discipline
  • Two to three years of leadership experience
  • Background in senior or independent living
  • At least three years of management experience
  • Availability for 80% travel
  • Working knowledge of Microsoft Office in a Windows environment
  • Ability to learn company-specific software
  • Ability to stand for extended periods, sit, walk, and use hands to operate equipment and handle objects
  • Ability to review detailed documents and read computer screens
  • Ability to occasionally lift or move up to 25 pounds
  • Ability to communicate and interact appropriately with others

Benefits

  • Travel to StoryPoint communities throughout Southeast Michigan for more than 80% of the role
  • Opportunity to support multiple StoryPoint Group senior living communities
  • Ongoing training support

Related Jobs