Audinate
Audinate
Audinate develops audio and video connectivity products and services for the professional AV industry. Its Dante platform uses standard computer networks to transmit video and large volumes of digital audio over Ethernet, replacing traditional point-to-point connections while preserving high fidelity. Dante technology is used by hundreds of manufacturers across thousands of AV products, supporting networked solutions for modern audio and video systems.

Business Systems Administrator — Manila (Hybrid)

Administer Jira, Confluence, DocuSign and Mural for Audinate’s global audiovisual networking teams. Manage integrations, user access and ongoing improvements across business systems.

Description

  • Administer DocuSign, Jira, Confluence and Mural for teams operating globally.
  • Add collaboration and productivity tools to the managed environment while applying access, configuration and governance standards.
  • Oversee the complete user lifecycle, including onboarding, offboarding, permissions, groups and licence allocation.
  • Maintain and enhance integrations such as DocuSign with Salesforce, Jira and Confluence with Microsoft 365, and Zendesk connections.
  • Assess, test and deploy Atlassian Marketplace applications and other platform extensions.
  • Resolve platform issues, provide user support and coordinate with vendors as required.
  • Strengthen security and control costs through access reviews, licence audits and permission clean-up.
  • Work with internal teams to assess needs, uncover inefficiencies and implement practical improvements.
  • Coordinate with the Business Systems Manager and vendors on renewals, support tickets and platform updates.
  • Provide cover and assistance for additional Business Systems platforms.

Requirements

  • Degree-level education in Information Systems, Computer Science, Business or a related discipline, or equivalent practical experience.
  • One to three years of experience in systems administration, platform administration or a comparable role.
  • Practical experience administering Jira and Confluence Cloud.
  • Experience managing DocuSign and Mural, or comparable electronic-signature and visual-collaboration platforms.
  • Working knowledge of permission models, user access controls and security best practices.
  • Ability to configure workflows, automation rules and templates.
  • Understanding of system connectivity, including integrations, APIs, SSO and data flows.
  • Analytical curiosity and a methodical approach to diagnosing problems.
  • Strong attention to detail.
  • Clear, approachable communication and the ability to explain technical topics to non-technical colleagues.
  • Ability to manage competing priorities and support requests in a fast-paced setting.
  • Experience working within an Agile environment and strong Microsoft Excel skills.
  • benefits

Benefits

  • Annual bonus
  • Equity incentive plan
  • Flexible working arrangement with two office days each week
  • Home office support
  • Volunteering leave
  • Diverse, values-led workplace culture

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