Navy Federal Credit Union
Navy Federal Credit Union
Navy Federal Credit Union is a member-owned financial institution serving more than 14 million members, primarily from the Armed Forces, Department of Defense, veteran communities, and their families. As the world’s largest credit union, it provides banking and financial services through a workforce of more than 24,000 employees across campuses and over 360 branches. Its career opportunities support the organization’s mission of delivering high-quality service to its members, with an emphasis on meaningful work experiences and competitive employee benefits.

Business Intelligence Analyst – Debit Card Product Analytics (Hybrid, Vienna, VA)

Analyze debit card data for Navy Federal Credit Union through dashboards, trend analysis, and reporting. Deliver insights and recommendations that support operational performance and business decisions.

Description

  • Develop and maintain moderately complex reports and dashboards
  • Analyze trends and patterns to uncover meaningful business insights
  • Produce recurring reports and data visualizations
  • Provide analysis that informs business decisions and improves outcomes
  • Support KPI reporting, operational improvement studies, and root cause analysis
  • Present findings and insights to peers and mid-level managers
  • Recommend data-informed actions that advance business objectives and operational effectiveness
  • Define reporting and analysis specifications based on business needs and available data
  • Work with colleagues on team projects and operational initiatives
  • Perform quantitative and qualitative analysis using internal and external data
  • Convert analytical findings into practical recommendations that improve operations and business results

Requirements

  • Bachelor’s degree in business administration, statistics, or a related field, or an equivalent combination of education, training, and experience
  • At least three years of experience in data analysis and reporting
  • Ability to turn data into actionable insights that support business performance
  • Basic understanding of the organization’s business and operating environment
  • Proficiency with business intelligence applications or cloud services for developing reporting solutions
  • Knowledge of business intelligence and data visualization tools such as Power BI, Tableau, or comparable platforms
  • Proficiency with statistical methods, mathematical techniques, forecasting, and cost-benefit analysis
  • Working knowledge of data structures and data manipulation within visualization tools
  • Authorization to work in the United States without current or future sponsorship
  • Availability Monday through Friday from 8:00 AM to 4:30 PM

Benefits

  • Competitive compensation
  • Comprehensive benefits and additional perks
  • Meaningful professional experience
  • Collaborative, engaged, and committed workplace culture
  • Strong appreciation for team contributions
  • Equal employment opportunity
  • Medical accommodations and application-process assistance

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