SitusAMC
SitusAMC
SitusAMC provides data, analytics, technology, and professional services for the commercial and residential real estate finance lifecycle. Its offerings span underwriting and investment advisory, securitization and capital markets support, primary and special servicing, portfolio and asset management, valuations, loan fulfillment, compliance, diligence, and staffing solutions. Serving lenders, investors, and servicers across the United States and Europe, SitusAMC supports real estate finance activities from origination and transaction execution through servicing and asset valuation.

Business Analyst, Mortgage Technology — Remote US

Support mortgage technology improvements at SitusAMC by translating business needs into functional designs. Contribute to requirements analysis, system enhancements, quality assurance, user acceptance testing, and implementation support.

Description

  • Analyze system usage, develop solutions, and prepare specifications for system changes
  • Oversee system enhancements and support quality initiatives
  • Collaborate directly with technology teams and other stakeholders
  • Act as a subject matter expert for the technology
  • Gather, evaluate, analyze, and document business and user requirements
  • Work with stakeholders to establish project goals, scope, and timelines
  • Revise plans and priorities as project scope, priorities, or requirements change
  • Assign work as directed by the manager
  • Use user feedback, survey results, and usage data to validate and strengthen requirements
  • Advance department goals and objectives
  • Report staff feedback, performance, and status to the manager
  • Organize, track, and prioritize assigned projects
  • Deliver projects within required time frames and communicate delays to managers and stakeholders
  • Convert business requirements into detailed functional designs for development, testing, and implementation
  • Examine system usage, overrides, exception and validation processes, recurring errors, and excessive time spent on pages or fields
  • Coordinate with application analysts to promote alignment across systems
  • Participate in, lead, or facilitate quality initiatives
  • Identify and address potential problems and project roadblocks proactively
  • Support user acceptance testing and prepare demonstrations
  • Manage routine day-to-day requests
  • Report testing progress, results, issues, and roadblocks to project stakeholders and management
  • Complete additional activities assigned by the manager

Requirements

  • Bachelor’s degree in a related field or an equivalent combination of education and experience
  • At least five years of industry or relevant experience, typically in a Senior Analyst or Analyst role or an equivalent external position
  • More than five years of experience in mortgage, technology, or the secondary market
  • Training in finance or mortgage banking is preferred
  • Proven success as a QA or Technology Analyst at SitusAMC is strongly preferred
  • Strong written and verbal communication skills
  • Ability to deliver objective, actionable, and diplomatic constructive feedback
  • Computer proficiency with advanced knowledge of Microsoft Office, web-based systems, and visual aids, especially Excel
  • High level of proficiency with Microsoft products
  • Professional, collaborative, punctual, and dependable work style
  • Strong problem-solving ability
  • Excellent organizational and interpersonal skills
  • Limited travel required
  • Flexible schedule required

Benefits

  • Discretionary bonus eligibility may apply to certain positions
  • Paid time off
  • Paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan

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