SitusAMC
SitusAMC
SitusAMC furnizează date, analize, tehnologie și servicii profesionale pentru întregul ciclu de viață al finanțării proprietăților comerciale și rezidențiale. Oferta sa include subscriere și consultanță pentru investiții, sprijin pentru securitizare și piețe de capital, servicii de administrare primară și specială, gestionarea portofoliilor și activelor, evaluări, finalizarea împrumuturilor, conformitate, verificări prealabile și soluții de personal. Deservind creditori, investitori și administratori de credite din Statele Unite și Europa, SitusAMC sprijină activitățile de finanțare imobiliară de la inițierea împrumutului și executarea tranzacției până la administrarea împrumutului și evaluarea activului.

Business Analyst, Mortgage Technology — Remote US

Support mortgage technology improvements at SitusAMC by translating business needs into functional designs. Contribute to requirements analysis, system enhancements, quality assurance, user acceptance testing, and implementation support.

Descriere

  • Analyze system usage, develop solutions, and prepare specifications for system changes
  • Oversee system enhancements and support quality initiatives
  • Collaborate directly with technology teams and other stakeholders
  • Act as a subject matter expert for the technology
  • Gather, evaluate, analyze, and document business and user requirements
  • Work with stakeholders to establish project goals, scope, and timelines
  • Revise plans and priorities as project scope, priorities, or requirements change
  • Assign work as directed by the manager
  • Use user feedback, survey results, and usage data to validate and strengthen requirements
  • Advance department goals and objectives
  • Report staff feedback, performance, and status to the manager
  • Organize, track, and prioritize assigned projects
  • Deliver projects within required time frames and communicate delays to managers and stakeholders
  • Convert business requirements into detailed functional designs for development, testing, and implementation
  • Examine system usage, overrides, exception and validation processes, recurring errors, and excessive time spent on pages or fields
  • Coordinate with application analysts to promote alignment across systems
  • Participate in, lead, or facilitate quality initiatives
  • Identify and address potential problems and project roadblocks proactively
  • Support user acceptance testing and prepare demonstrations
  • Manage routine day-to-day requests
  • Report testing progress, results, issues, and roadblocks to project stakeholders and management
  • Complete additional activities assigned by the manager

Cerințe

  • Bachelor’s degree in a related field or an equivalent combination of education and experience
  • At least five years of industry or relevant experience, typically in a Senior Analyst or Analyst role or an equivalent external position
  • More than five years of experience in mortgage, technology, or the secondary market
  • Training in finance or mortgage banking is preferred
  • Proven success as a QA or Technology Analyst at SitusAMC is strongly preferred
  • Strong written and verbal communication skills
  • Ability to deliver objective, actionable, and diplomatic constructive feedback
  • Computer proficiency with advanced knowledge of Microsoft Office, web-based systems, and visual aids, especially Excel
  • High level of proficiency with Microsoft products
  • Professional, collaborative, punctual, and dependable work style
  • Strong problem-solving ability
  • Excellent organizational and interpersonal skills
  • Limited travel required
  • Flexible schedule required

Beneficii

  • Discretionary bonus eligibility may apply to certain positions
  • Paid time off
  • Paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan

Locuri de muncă similare

T-Mobile

Senior Client Success Manager, T-Mobile for Business

T-Mobile

Manage onboarding, retention, renewals, and account growth for T-Mobile government and enterprise customers. Coordinate across teams to increase customer value and strengthen long-term relationships.

Deschide
Swan

KYC Supervisor, French Market

Swan

Lead KYC and KYB reviews for the French market, resolving complex cases and coaching a compliance team. Help Swan scale its embedded banking operations while working within regulated financial services.

Deschide
Sphera

Customer Success Manager (Remote, UK)

Sphera

Support Sphera’s environmental, health, safety, and sustainability software customers. Help drive adoption, resolve issues, strengthen retention, report on outcomes, and identify opportunities to expand accounts.

Deschide
Veradigm®

Digital Client Success Manager

Veradigm®

Manage a digitally supported portfolio of healthcare technology customers at Veradigm, using customer health signals and structured playbooks to guide engagement. Support adoption, retention, renewals, and growth through risk management and coordination with internal teams.

Deschide
Titan Wealth Holdings

Regional Client Services Manager

Titan Wealth Holdings

Lead regional client service teams at Titan Wealth, a UK wealth management business. Oversee managers, operations, compliance and service improvements across multiple offices.

Deschide