Titanium Healthcare Inc.
Titanium Healthcare Inc.
201 – 500 Employees
ConsultingHealthcareLogistics

Titanium Healthcare Inc. is a healthcare organization focused on improving access, continuity, and outcomes for Medicaid members and other patients. Its services include primary care, care management, post-acute care, telehealth, enhanced care management, and community supports for people with complex healthcare and social needs.

The company operates clinics in California and Washington and takes a coordinated, patient-centered approach to care. Its programs address barriers such as limited access to medical services, food, housing, and transportation, while longer appointments and after-hours support help connect patients with ongoing care and government-funded benefits.

Bilingual Community Health Worker – Victorville Hybrid

Support Titanium Healthcare patients in accessing medical, behavioral health, and community services. Conduct field visits, follow-ups, and care coordination across Victorville communities.

Description

  • Support hard-to-engage patients and those facing cultural or language barriers through field outreach and appointment accompaniment
  • Assist the Registered Nurse Care Manager, Behavioral Health Care Manager, and Care Coordinator with delegated panel-management work
  • Help the ECM team engage eligible patients in clinics and community settings
  • Guide patients through healthcare systems and community resources
  • Complete phone and in-person follow-ups with eligible and enrolled ECM patients
  • Help patients access medical and behavioral healthcare while addressing participation barriers
  • Share patient barriers with the multidisciplinary team and providers
  • Use evidence-based engagement methods, including motivational interviewing
  • Strengthen coordination between patients and medical and behavioral health teams
  • Work with ECM colleagues to develop and maintain patient care plans
  • Take part in weekly structured and as-needed case reviews
  • Consult the RN Care Manager or Behavioral Health Care Manager before taking clinical action
  • Accompany patients to office visits when needed and permitted by health plan guidelines
  • Complete other assigned duties and projects

Requirements

  • Fluent written and spoken English
  • Spanish bilingual proficiency
  • Clear communication skills for in-person, telephone, and electronic interactions
  • Adequate hearing and vision, with corrective devices when needed
  • Ability to recognize problems and develop and implement solutions
  • Strong organization and attention to detail
  • Commitment to patient confidentiality and ethical healthcare practices
  • Ability to lift, carry, push, or pull 20–25 pounds
  • Ability to climb stairs and travel across uneven terrain
  • Ability to bend, reach, and conduct visits in non-traditional settings
  • Ability to remain stationary and move throughout office and community environments
  • Ability to drive and travel throughout the community
  • Ability to work independently and complete assignments under established policies and procedures
  • Frequent use of computers, keyboards, and handheld or mobile devices
  • Ability to type for extended periods
  • Proficiency with computers, email, virtual platforms, and Microsoft Office programs
  • Diploma or GED required
  • At least one year of experience in healthcare, social services, or care coordination
  • Valid current driver's license and clean driving record
  • Reliable transportation and proof of auto insurance
  • Current American Heart Association BLS certification required by the start date
  • Distraction-free home workspace with a secure internet connection
  • eClinicalWorks experience preferred
  • Care management experience preferred

Benefits

  • Mileage reimbursement for business travel
  • Flexible scheduling when meeting with members
  • 12 paid holidays
  • Up to 15 accrued PTO days
  • Additional paid leave for illness, jury duty, bereavement, reproductive loss, and therapy
  • Hybrid work arrangement
  • Medical, dental, and vision coverage, with employer contributions of up to 100% for employees and 50% for dependents depending on the plan
  • Unlimited therapy sessions fully funded by Titanium Healthcare
  • Flexible Spending, Health Savings, and Dependent Care Accounts
  • Employer-funded life and AD&D insurance
  • Supplemental disability plans
  • Employee Assistance Programs
  • Pet insurance
  • Employee referral program offering up to $1,000 per referral
  • 401(k) plan and Roth IRA options
  • Career development and advancement opportunities
  • Inclusive workplace with opportunities to make an impact

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