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Credit Counselling Society
Credit Counselling Society
51 – 200 Employees
EducationFinanceNon-profit
Credit Counselling Society is a Canadian non-profit organization focused on helping consumers manage debt and build stronger financial foundations. Its services include free and low-cost credit counselling, budgeting guidance, debt-repayment planning, debt consolidation and bankruptcy support, financial education, workshops, and webinars. Counselling is available by phone, in person, and online, with confidential resources designed to help people respond to collection activity, understand their options, and improve long-term financial literacy. The organization also works with workplaces and service providers to deliver educational initiatives and practical tools for financial wellness.
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Bilingual Communications Specialist – Ottawa Hybrid

Create financial education and public awareness content for Credit Counselling Society, a Canadian nonprofit helping people manage financial challenges. Produce media, digital, and social communications that connect with Canadians.

CACanada
$60,840 – $68,848 / year
HybridFull-timeMiddleSeniorEnglish RequiredFrench RequiredBilingual

Description

  • Represent CCS through clear communications that connect its work with Canadian audiences
  • Apply financial industry knowledge to develop written communications materials
  • Produce blog posts, media pitches, press releases, brochures, presentations, video scripts, and social media content
  • Build public awareness, audience engagement, and financial knowledge
  • Contribute to the organization’s marketing and awareness strategy
  • Work with the Marketing & Community Engagement team

Requirements

  • Fluent written and spoken English and French
  • Post-secondary degree or diploma in a relevant field
  • Three to five years of experience in personal finance or credit
  • Two to three years of experience in communications, writing, or journalism
  • Media relations experience is an asset
  • Excellent verbal communication and outstanding writing ability
  • Strong interpersonal skills with close attention to detail
  • Highly organized and self-directed
  • Ability to handle confidential information
  • Advanced proficiency with office software, including Microsoft Word, Excel, PowerPoint, and Publisher
  • Familiarity with and interest in social platforms such as X, Facebook, Pinterest, Instagram, and TikTok
  • Eligible to work in Canada

Benefits

  • 35-hour work week
  • Three weeks of vacation from the start
  • Three CCS days available at your discretion
  • Six sick or personal days per year
  • Comprehensive health and wellness coverage, including prescriptions, extended health and dental care, a Health Spending Account, and a Wellness Spending Account
  • Long-term savings plan with employer matching of up to 5% during the first five years, increasing after the fifth and tenth anniversaries
  • $1,000 annual bonus when the organization meets its client satisfaction goals
  • Education reimbursement of up to $2,500 per year
  • Annual bilingual credit valued at $800
  • Two-level employee development program with additional mentoring relationships
  • Recognition of personal and organizational milestones, including a paid day off for moving or marriage and gifts for significant events
  • Employee and family assistance program with counselling and support resources
  • Hybrid remote work arrangement
  • Close-knit team culture with work-life balance
  • Chat groups and Culture Club activities

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