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Bank of America
Bank of America
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Bank of America is a global financial institution operating across banking, finance, and fintech. Its services include personal banking, small-business support, wealth management, investment services, and access to capital markets for individuals, businesses, and institutions. The company also focuses on responsible growth through sustainable finance, diversity initiatives, and community development programs.
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Bank of America Merchant Payments Oversight Executive

Lead Bank of America’s merchant payments oversight, including network mandates, pricing economics, financial controls, and compliance. Guide a team of about 35 Merchant Services payment specialists.

USUnited StatesILIllinoisNYNew YorkNCNorth Carolina
$178,000 – $280,500 / year
On-siteFull-timeMiddleSeniorEnglish RequiredFinancial Planning and Analysis

Description

  • Lead a seasoned team of about 35 Merchant Services payment specialists
  • Set strategic direction and personally resolve complex payments issues
  • Coordinate twice-yearly payment network releases across processors, internal technology platforms, and payment networks
  • Assess network bulletins and requirements, determine their applicability and financial impact, coordinate implementation, and verify accuracy
  • Manage payment network, processor, and vendor expenses through invoice review, reconciliation, and financial controls
  • Resolve discrepancies, curb avoidable costs, protect merchant and bank revenue, and maintain accurate contractual and network economics
  • Oversee annual volume-tier reviews and client pricing incentive adjustments
  • Represent merchant and business interests with payment networks, regulators, processors, and industry participants
  • Strengthen risk and control practices, identify emerging risks and gaps, and work with Risk, Compliance, and Audit on remediation
  • Provide senior expertise in interchange, network fees, merchant billing and pricing, acquiring and issuing economics, transaction flows, debit routing, network rules, and card regulations
  • Develop the experienced payments team, retain institutional knowledge, and build succession and talent development
  • Automate manual workflows

Requirements

  • Bring deep, practical expertise in Merchant Services and the payments industry
  • Understand merchant acquiring and issuing economics and the four-party payments ecosystem
  • Manage interchange and network fees, including interchange qualification and optimization and network pricing structures
  • Understand merchant pricing and billing, merchant discount economics, billing accuracy, revenue realization, expense management, and profitability
  • Manage a Merchant Services profit and loss statement
  • Understand end-to-end transaction flows, including authorization, clearing, settlement, funding, reconciliation, and exception handling
  • Interpret payment network rules and mandates, assess rule changes, and drive implementation
  • Apply knowledge of payments regulations affecting merchant acquiring, debit, and interchange
  • Use strong financial controls and operational practices, including reconciliation, invoice validation, pricing and billing controls, revenue leakage identification, and expense recovery
  • Translate complex payment economics and operational needs into strategies that improve merchant outcomes and business profitability

Benefits

  • Eligible for discretionary incentives under the annual discretionary plan
  • Eligible for benefits
  • Access to paid time off
  • Employee resources and support
  • In-office culture with flexibility specific to the role
  • Opportunities to learn, grow, and make an impact

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