WVU Medicine
WVU Medicine
WVU Medicine is a comprehensive healthcare system affiliated with West Virginia University, serving communities throughout West Virginia through hospitals and regional medical centers. Its network includes J.W. Ruby Memorial Hospital and WVU Medicine Children’s, with services spanning routine care, specialty medicine, and advanced treatments such as robotic heart surgery. Alongside patient care, WVU Medicine supports medical education, clinical research, and community health initiatives, offering opportunities across a large healthcare organization.

Associate Systems Analyst, Patient Financial Services

Support WVU Medicine’s revenue cycle billing systems through troubleshooting, testing, user training, and technology project coordination.

Description

  • Help implement, maintain, troubleshoot, and improve software systems.
  • Support system updates, testing, error correction, user access, data transfers, and basic reporting.
  • Gather requirements with senior colleagues and business partners, and connect technical solutions to business needs.
  • Coordinate project scope, deliverables, schedules, milestones, meetings, documentation, risks, issues, and status updates.
  • Assist users, conduct group and individual training, assess readiness, provide system support, and develop training materials.
  • Build knowledge through research, workshops, shared learning, and collaboration across teams.
  • Travel to WVUHS facilities or affiliated sites for implementations, training, and support as needed.

Requirements

  • Bachelor’s degree in computer science, information technology, or a related field, or two years of relevant experience.
  • Relevant certifications or proficiencies may be required, with a target completion date within 90 days after formal WVUHS Information Technology training.
  • Foundational experience analyzing business needs and documenting functional specifications.
  • Foundational proficiency with process maps, workflow diagrams, and data analytics.
  • Ability to troubleshoot and test systems.
  • Written and verbal communication skills for explaining technical information.
  • Ability to adapt to unexpected changes and system issues.
  • Ability to prioritize and manage multiple tasks and deadlines.
  • Knowledge of HL7, FHIR, and DICOM is preferred.
  • Experience with healthcare applications, web services, systems administration, clinical settings, clinical data management, cloud applications, reporting tools, and advanced workflows is preferred.

Benefits

  • Equal opportunity employer.
  • Reasonable accommodations are available for individuals with disabilities.
  • Full-time schedule of 40 hours per week.
  • Training and professional development, including formal instruction, workshops, and ongoing learning.
  • Group, individual, and remediation training.
  • Travel to WVUHS facilities or affiliated sites may be required for implementations, training, and support.

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