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EXL is a business consulting and services company that helps organizations use data, analytics, and technology to improve operations and make better decisions. Its work includes operations management, decision analytics, and digital transformation, with experience supporting clients in healthcare, insurance, finance, and logistics. EXL combines data science with practical business expertise to develop solutions tailored to each organization’s goals, operating model, and industry context.
Assistant Manager, Surgical Coding Auditor - Chennai Hybrid
Assistant Manager leading surgical coding audits for EXL in a hybrid Chennai role. Oversees quality, compliance, team training, performance reporting, and overpayment recovery support.
Description
- Lead daily operations for in-house and contract surgical coding and audit teams
- Assign workloads, monitor performance, and ensure tasks are completed on schedule
- Run regular team meetings covering updates, performance, challenges, and process changes
- Build a collaborative team culture grounded in accountability
- Maintain coding-audit accuracy, quality, and productivity standards
- Analyze audit findings, identify trends, and implement corrective actions
- Partner with Quality Assurance and Training teams on coaching and retraining
- Monitor workflows and recommend operational improvements
- Promote effective practices across surgical coding operations
- Coordinate activities across coding, auditing, and training teams
- Maintain compliance with HIPAA, OIG, confidentiality, and other applicable regulations
- Track performance metrics and prepare reports for senior management
- Resolve audit discrepancies, process deviations, and compliance issues
- Coordinate communication among audit teams, management, and clients
- Participate in client calls and internal review meetings
- Support audit planning and resource allocation
- Lead coding-audit training across multiple specialties
- Create curricula, training handbooks, presentations, process manuals, and other learning materials
- Conduct quality assurance reviews, random chart audits, coding reviews, and benchmarking analyses
- Research and respond to coding questions
- Investigate updated coding guidance and coding-related issues
- Communicate coding and payer updates
- Verify that billed services are coded accurately
Requirements
- Experience in medical coding or auditing, with a focus on surgery coding across outpatient, professional, APC, ASC, or related settings
- CPC, COC, or another AAPC/AHIMA coding certification
- At least 7 years of relevant coding experience
- At least 3 years of experience after certification
- Auditing experience preferred
- Radiation oncology coding or auditing experience preferred
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