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Tango builds software for managing commercial real estate throughout the property lifecycle. Its connected intelligence platform brings together portfolio strategy, site selection, predictive analytics, lease and transaction management, project and maintenance coordination, workplace tools, and energy and sustainability reporting. Tango serves corporate real estate teams, retailers, landlords, and government organizations seeking to plan space, track costs, and monitor utility use, emissions, and ESG performance.
Training Content and Documentation Specialist
Create e-learning, videos, and documentation to support customer and employee training on Tango Analytics software. Manage the learning management system and keep materials current as the product evolves.
कनाडा
संयुक्त राज्य$90,000 – $1,00,000 / वर्ष
रिमोटपूर्णकालिकजूनियरमध्य स्तरआवश्यक भाषा: अंग्रेज़ीकंटेंट मार्केटिंग मैनेजरविवरण
- Build e-learning courses, interactive exercises, and self-paced lessons with Articulate 360 and Storyline 360.
- Create and edit training videos with the videography team, including screen recordings in SnagIt.
- Develop presentations and visual materials for internal and customer training.
- Write and maintain training documents, guides, job aids, quick-reference sheets, and curriculum updates tied to releases.
- Update training and documentation to reflect product changes and releases.
- Keep training materials consistent in style, format, and organization.
- Administer the learning management system by uploading content, organizing learning paths, assigning courses, and resolving access issues.
- Monitor course completion, learner progress, and content performance.
- Review training effectiveness and engagement data to identify improvements.
- Work with Support and Development to identify knowledge gaps and create or revise materials.
- Help deliver training in person or remotely as needed.
- Handle ad hoc training requests and related duties.
आवश्यकताएँ
- Bachelor’s degree or at least 2 years of experience in instructional content creation, technical writing, or e-learning development.
- Preferred: at least 1 year of experience creating training content for software products.
- Practical experience administering a learning management system (LMS).
- Working knowledge of Microsoft Office and video editing or collaboration tools.
- Strong writing skills for clear, well-organized documentation.
- Excellent organization and time-management skills.
- Familiarity with IWMS and SaaS platforms is a plus.
- Detail-oriented and self-directed approach to work.
- Comfort working across Development, Support, and Product teams.
- Minimal travel is required.
- Must be legally authorized to work in the United States or Canada.
लाभ
- Health, dental, and vision insurance.
- 401(k) plan with company matching.
- Generous paid time off.
- Fully remote work environment.
- Inclusive, collaborative culture.
- Equal opportunity employer.
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