Remote Healthcare Virtual Assistant (Mexico, Part-Time)
My Hero VA
Manage caregiver documentation, credentials, and training coordination for a U.S. staffing agency. This remote role is based in Mexico and offers 25 hours per week.
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Workleap builds HR software for employee engagement, performance, and development. Its platform brings together products including Officevibe, Pingboard, and learning management tools to help organizations address hybrid work, onboarding, professional growth, and performance management. Workleap serves HR teams seeking to coordinate these activities with existing HR and productivity systems. The company operates in HR technology and SaaS, with a team of 201–500 employees.
Senior Product Designer, AI Workflows
At Workleap, shape AI-first workflows for ShareGate, its Microsoft 365 migration and governance product. Make complex IT tasks easier to understand while keeping customers in control.
विवरण
- Lead a major product area from problem framing through launch, then follow up on how customers use it.
- Design AI-first workflows that handle work for customers while giving them full control.
- Clarify complex situations so customers can quickly understand them and act with confidence.
- Test bold ideas with customers early, measure outcomes, and adjust the plan.
- Use AI in your workflow to turn questions into concrete, testable work within days.
- Strengthen team decisions through critique, high standards, and clear thinking.
आवश्यकताएँ
- Bring at least six years of experience designing complex business software, with shipped work owned from the initial question through final details.
- Apply systems thinking by designing the full customer journey and anticipating what comes next, rather than focusing on isolated screens.
- Use sound judgment for decisions that are difficult to reverse, including what users see first, what they confirm, and what they can undo.
- Speak with customers weekly and let observed behavior inform changes in direction.
- Explain and defend design decisions to designers, developers, and executives.
- Use AI comfortably in your own workflow and judge when it helps or hinders the work.
- Take work through completion by refining it directly in the product and shipping changes to production.
- Work effectively with an open-ended mandate by forming a hypothesis, choosing a direction, and continuing to learn.
- Bonus: Experience designing for IT, security, data, or other expert users for whom mistakes carry significant costs.
लाभ
- Annual bonus program.
- Participation in Workleap’s long-term growth through its LTIP.
- RRSP.
- Family group insurance.
- Telemedicine.
- Annual wellness budget.
- Flexible vacation policy.
- Remote work with access to Workleap’s Montreal offices.
- Two in-person gatherings each year.
- Claude available to all employees.
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