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Business Systems Program Manager at Trane Technologies | La Crosse, WI
Lead business systems, pricing, and store technology improvements for Trane Technologies’ Supply organization in La Crosse, Wisconsin. The role focuses on Prophet 21, operational processes, cross-functional delivery, and change adoption.
विवरण
- Lead initiatives that improve Prophet 21 functionality, business processes, and operational efficiency across the Supply organization.
- Identify, prioritize, and help implement system enhancements and process improvements.
- Work with Retail Excellence, regional managers, Store Operations, IT, and other stakeholders to gather requirements and set priorities.
- Define business system and process requirements using Operational Excellence methods.
- Create business cases, success measures, project plans, and return-on-investment analyses when applicable.
- Improve pricing processes and related Prophet 21 capabilities.
- Guide store technology capabilities, including payment processing, peripherals, printing, and related systems.
- Connect Supply and Store Operations with technical teams on requirements, issue resolution, technology changes, and deployments.
- Coordinate cross-functional responses to business and technology issues affecting store operations.
- Train and support end users on Prophet 21 practices, features, process changes, and enhancements.
- Lead change management for new process and capability rollouts.
- Track Prophet 21 enhancements, technology developments, and industry practices.
- Maintain regional stakeholder relationships to identify support, deployment, and training needs.
आवश्यकताएँ
- Bachelor’s degree in business, information technology, or a related discipline.
- Demonstrated experience supporting business systems, operational processes, or project coordination in business, retail, distribution, or field operations.
- Experience with enterprise business systems and operational technologies in distributed or multi-location environments is preferred.
- Experience with ERP systems, Prophet 21 point-of-sale, pricing, payment processing, or store technology solutions is preferred.
- Knowledge of retail, supply, parts, or branch operations and their supporting technologies is preferred.
- Strong project management, organization, and leadership capabilities.
- Ability to convert business and operational needs into effective technology solutions.
- Experience coordinating issue resolution among multiple business and technical teams.
- Ability to motivate, influence, collaborate across functions, achieve business goals, and lead change.
- Strong team orientation with the ability to unite people around goals, action plans, and practical operating solutions.
- Excellent written and verbal communication skills.
- Lean or continuous improvement experience is preferred.
- Field experience is preferred.
- Valid driver’s license and proof of personal auto insurance are required.
लाभ
- Health coverage for employees and family members
- Holistic wellness programs with generous incentives
- Fertility coverage
- Adoption and surrogacy assistance
- Up to 15 vacation days
- Paid holidays
- Sick leave
- Volunteer leave
- Parental leave
- 401(k) matching
- Company-sponsored education and training opportunities
- Tuition assistance
- Student debt support
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