Designs accessible, user-centred experiences for BDO’s secure Global Portal client collaboration platform. Combines user research, UX design and content design to improve how teams and clients navigate and use the platform.
Lead AML/CTF compliance reviews for BDO in Australia, with a focus on customer due diligence, control effectiveness and regulatory obligations. Help strengthen AML operations across a large recurring client base.
Lead BDO Australia’s national accounts receivable function, overseeing collections, cash application, debtor management and team performance. Drive stronger controls, stakeholder resolution and process improvements across the professional services business.
