Support TDCX customers across multiple communication channels by resolving issues, closing cases, and improving satisfaction. This full-time onsite role in the Philippines focuses on first-contact resolution, effective follow-up, and service-quality standards.
Provide multichannel customer support and resolve customer issues for TDCX’s global BPO and customer-experience clients.
TDCX is hiring an onsite Customer Service Specialist in the Philippines to support customers across relevant channels. The role focuses on resolving issues, achieving first-contact resolution, and improving the customer experience.
Support customers across multiple communication channels, resolve service issues, and improve customer satisfaction. Join TDCX in an onsite Philippines-based customer service role.
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