Duet este o companie din domeniul sănătății și tehnologiei, axată pe sprijinirea asistenților medicali cu practică avansată în construirea și dezvoltarea cabinetelor de asistență medicală primară coordonate de aceștia. Oferta sa combină software-ul cu suportul consultativ practic în domenii precum optimizarea facturării și codificării, gestionarea ciclului veniturilor, contractarea cu plătitorii, automatizarea interacțiunii cu pacienții și operațiunile de lansare a cabinetelor. Prin îmbinarea tehnologiei cu expertiza umană, Duet îi ajută pe liderii cabinetelor să își îmbunătățească performanța veniturilor și să reducă munca administrativă implicată în gestionarea unei afaceri independente de îngrijire medicală.
Community and Events Manager
Build communities for nurse practitioner practice owners and create programs that support independent healthcare practices. Lead virtual and in-person events, courses, and engagement initiatives at Duet.
Descriere
- Lead the development and day-to-day operation of Duet’s Founders and Scaler virtual communities.
- Design community programming and engagement models that align with the customer journey and content.
- Grow community engagement and event attendance to support retention and referrals.
- Build relationships with nurse practitioner practice owners.
- Plan virtual and in-person events with NP associations, vendors, influencers, and conferences.
- Deliver webinars, online events, courses, dinners, happy hours, and trips.
- Manage event budgets, logistics, vendors, and post-event follow-up.
- Coordinate course and content production with internal teams and contractors.
- Update content as payer and regulatory conditions change across markets.
- Create customer experience workflows for practices in Duet’s communities.
- Develop campaigns that reach practice owners at relevant moments.
- Partner with Growth, Product, and Engineering to automate processes and create handoffs as community members become customers.
- Develop the community operating playbook and set priorities and resource needs with GTM, Operations, and Product.
Cerințe
- Bring 3–5 years of experience spanning high-ownership work, community or event management, and cross-functional execution.
- Relevant experience may come from healthcare, health tech, franchise operations, or provider network growth.
- Have planned and delivered virtual and in-person events such as webinars, dinners, and trips.
- Build strong relationships and enjoy supporting clinicians as they grow businesses.
- Show a record of advancing a metric even when you do not control every factor that affects it.
- Be comfortable starting from scratch and testing new approaches.
- Communicate effectively in writing and conversation.
- Live in New York City and be able to work from the office Monday through Wednesday.
Beneficii
- Variable bonus based on pipeline generated through communities.
- Equity.