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The Hanover Insurance Group is a U.S.-based insurance provider serving individuals, businesses, agents, and brokers. Its personal insurance portfolio includes home, auto, motorcycle, umbrella, condominium, renters, and specialty coverage for items such as collector cars, watercraft, and valuables. For commercial customers, Hanover offers business owner’s policies, commercial auto, workers’ compensation, management liability, cyber, professional liability, property, surety, and industry-focused solutions for sectors including construction, healthcare, life sciences, and retail. The company also provides claims support, policy management tools, educational resources, risk services, and distribution support through its agent and broker network.
Technical Architect - Hybrid - The Hanover Insurance Group
Lead solution and technical architecture for The Hanover Insurance Group’s business systems. Design secure, scalable solutions and guide project teams from planning through delivery.
Description
- Lead and facilitate solution and technical design for projects and programs
- Direct high-level solution strategies and technical approaches across projects
- Represent solution and technical design with project teams and architecture review boards
- Own project solutions, technical architecture processes, and architecture documentation
- Apply enterprise architecture principles, standards, and patterns at the project level
- Consult with members of the architecture team as needed
- Collaborate with business stakeholders, business analysts, solution architects, information architects, and data architects to deliver business solutions
- Define technical approaches, high-level designs, and detailed project designs in line with architectural standards
- Apply approved tools and products consistently across projects
- Promote and align applications and infrastructure with Secure Development Operations practices
- Identify and document solution and technical-design nonfunctional requirements
- Assist implementation, subject matter expert, and production support teams with troubleshooting and root cause analysis
- Coordinate with the project manager on status reporting and resource estimates
- Help identify and reduce risks affecting solution outcomes, systems, infrastructure, and business processes
- Address security, performance, and data privacy through configuration and implementation reviews
- Explain current system capabilities and proposed modifications to business users
- Incorporate shared capabilities, products, software, and infrastructure into proposed solutions
- Evaluate vendor and internal technical documentation for accuracy and business alignment
- Review and approve technical specifications while supporting delivery processes
- Mentor technical leads and developers in architecture and system design
- Maintain compliance with approved software development methodologies
- Operate across waterfall, agile, and hybrid software development life cycle approaches
- Communicate technical and conceptual information while providing architecture leadership throughout projects
Requirements
- Bachelor’s degree in computer science, systems analysis, or a related field, or equivalent experience
- Must be authorized to work in the United States without current or future sponsorship; lawful permanent residents and U.S. citizens are eligible
- Two to five years of design and implementation experience in IT or consulting
- Strong expertise in at least one of network design, security design, middleware, distributed systems, storage, endpoints, or database platforms
- Familiarity with multiple technical configurations, technologies, and processing environments
- Practical experience using Visio, PowerPoint, or comparable tools to create architecture diagrams and presentations
- Experience with a range of business systems, technologies, and processing environments
- At least five years of experience with database platforms and supporting infrastructure, including SQL, Oracle, or DB2
- Understanding of how system and infrastructure changes affect related systems
- Experience with different hardware and virtualization vendors and manufacturers
- Strong teamwork, facilitation, collaboration, and negotiation skills
- Strong planning, facilitation, and organizational capabilities
- Clear written and verbal communication skills
- Ability to assess both strategic and tactical perspectives
- Ability to convert business needs into solution and technical architecture requirements
- Ability to estimate the financial effects of solution architecture alternatives
- Ability to develop multiple solution options for business challenges
- Knowledge of key aspects of The Hanover’s business
- Basic understanding of information principles and policies
- Insurance industry experience and product knowledge are preferred
Benefits
- Full-time, exempt role
- Hybrid work arrangement
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