Enterprise Customer Success Manager, Brazil (Remote)
Joom
Lead renewals, retention, and account growth for JoomPulse enterprise customers. Turn Mercado Livre and Shopee analytics into practical recommendations for marketplace sellers.
Open
The Home Depot is a large home improvement retailer serving homeowners, DIY customers, and professional contractors through physical stores and an online platform. Its offering spans building materials, home improvement supplies, lawn and garden products, and related services, supported by operations across retail, construction, and logistics. The company hires across a broad workforce and emphasizes customer service, associate engagement, and a diverse, inclusive workplace.
Staff Software Engineer, Cloud Platform Products – Remote
Lead the design and delivery of Google Cloud and GKE platform products that support agentic AI workloads at The Home Depot. Improve secure scalability, reliability, developer self-service, and engineering delivery practices.
Description
- Own cloud platform products for agentic workloads from initial design through release and ongoing operations
- Turn ambiguous initiatives into sequenced work that supports predictable, incremental, low-risk delivery
- Resolve technical blockers, dependencies, and delivery bottlenecks
- Create reusable services, libraries, templates, paved paths, and automation
- Advance CI/CD, progressive delivery, infrastructure as code, GitOps, testing, and release practices
- Promote AI-assisted development and agentic engineering workflows
- Write production code for complex, high-risk, and critical-path initiatives
- Monitor delivery health metrics and use them to drive improvements
- Increase platform adoption through documentation, reference architectures, self-service workflows, and better developer experiences
- Set the technical vision, architecture, and long-term direction for cloud platform products
- Lead architecture reviews, design sessions, and technical deep dives
- Assess emerging technologies across AI infrastructure, LLM gateways, agent runtimes, MCP and tool integration, model serving, and orchestration
- Work with architecture, security, and reliability teams to satisfy enterprise standards
- Establish SLOs, observability, alerting, runbooks, and on-call readiness
- Act as the technical escalation point for complex production incidents and lead root cause analysis
- Design systems for supportability, scalability, high availability, and cost efficiency
- Develop engineers through coaching, design guidance, code reviews, and pairing
- Strengthen engineering standards and delegate ownership to develop technical leaders
- Build communities of practice around cloud-native development, agentic AI, and platform engineering
Requirements
- Be at least eighteen years old
- Have legal authorization to work in the United States
- Demonstrate mastery of an object-oriented programming language, preferably Go
- Bring extensive experience designing, building, and delivering distributed cloud-native systems
- Have production experience with Google Cloud Platform and Kubernetes, including GKE
- Have led architecture, technical decisions, and delivery across multiple applications or teams
- Have at least seven years of professional experience
- Hold a bachelor's degree or equivalent qualification in a related field
- Preferred: Bring eight or more years of software engineering experience with technical leadership across large-scale platforms or distributed systems
- Possess deep expertise in Go, Google Cloud, Kubernetes, infrastructure as code, GitOps, automation, CI/CD, progressive delivery, observability, cloud security, and platform engineering
- Have built platforms for agentic AI workloads, including LLM gateways, agent runtimes, model serving, MCP integration, orchestration layers, and vector databases
- Have designed developer platforms, APIs, and self-service experiences
- Have partnered with SRE or reliability engineering teams to build highly available production systems
- Have led enterprise architecture reviews and influenced technical direction across teams
- Demonstrate the ability to align engineering, product, architecture, security, and operations stakeholders
- Show a track record of mentoring engineers and advancing technical excellence across an organization
- Have experience supporting highly available, 24/7 retail platforms
- Google Cloud Professional certifications are a plus
Benefits
- Remote or virtual work arrangement
- Typically involves less than 10% overnight travel
- Professional development through technical coaching, design guidance, code reviews, pairing, continuous learning, and hands-on experimentation
- Opportunity to work with emerging AI infrastructure, agentic AI, and cloud platform technologies
Related Jobs
Regional Sales Director, Identity Security
Cyera
United States
Washington$385,000 – $400,000 / year
RemoteFull-timeLeadEnglish RequiredSecurity EngineerLead Cyera’s Pacific Northwest sales team, grow the territory, and exceed quotas for its AI and data security platform.
Open
Region Manager, Terumo Interventional Systems Sales
Terumo Medical CorporationUnited States
New Jersey$120,000 – $165,000 / year
On-siteFull-timeMiddleSeniorEnglish RequiredManagerLead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.
Open
Senior Program Manager, Sovereign AI (Hybrid, Israel)
Dream
Lead Dream’s Sovereign AI roadmap for government and critical infrastructure customers, coordinating research, engineering, product, launches, and AI-enabled operations.
Open
QA Automation Engineer
ClarotyDevelop API and UI automation and CI/CD quality gates for Claroty’s cyber-physical security platform. Help protect critical infrastructure through reliable testing.
Open
Talent Acquisition Specialist – Technical Recruiting
Fluent Trade Technologies51 – 200 Employees
Fintech
Recruit technical talent for Fluent Trade Technologies’ global teams, coordinating hiring across the EU, Ukraine, and the Philippines.
Open
Global Product Engineer, Bearings — SKF, Bengaluru
SKF Group
Design bearing products, models, drawings, and variants at SKF, a global provider of rotating equipment solutions. Support modular design, testing, and product lifecycle management.
Open
Mobile Fraud Analyst – Bucharest Hybrid
Webbing
Investigate and prevent telecom fraud across Webbing’s global MVNO connectivity and IoT services. Analyze traffic, roaming, SIM, voice, SMS, and data activity for anomalies.
Open
Finance Manager, Manufacturing Finance
The Clorox Company
Manage manufacturing finance activities for Clorox, including cost consolidation, forecasting, and monthly accounting close. Partner with plant sites, Procurement, and Supply Planning in Mexico.
Open
Brazilian Portuguese Dubbing Director, Adapter, or Voice Actor
Deepdub11 – 50 Employees
Artificial IntelligenceLead Brazilian Portuguese dubbing, adaptation, or voice performance for film, television, and digital productions using Deepdub’s AI-powered localization platform.
Open