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SS&C Technologies
SS&C Technologies
ConsultingInsuranceLogistics
SS&C Technologies develops technology and services for financial services and healthcare organizations. Its offerings support asset management, banking, healthcare, insurance, wealth management, hedge fund administration, private equity administration, and mutual fund transfer operations. The company combines proprietary software with industry expertise to help clients manage complex operational processes across consulting, insurance, logistics, and related markets. Founded in 1986, SS&C Technologies is a large global organization with more than 10,000 employees.
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Site Reliability Engineer - Boston, Hybrid

Site Reliability Engineer responsible for AWS infrastructure automation, observability, and incident response. The role supports SS&C Technologies’ financial technology products through dependable cloud operations and platform improvements.

USUnited StatesMAMassachusetts
$90,000 – $110,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredDevOps Engineer
AWSAzureChefCloudDockerGoGrafanaJavaScriptJenkinsLinuxNode.jsPackerPrometheusPythonRubySplunkSQLTerraform

Description

  • Automate infrastructure configuration with AWS CloudFormation, Chef, Packer, and Terraform
  • Streamline operational tasks and connect ChatOps workflows to Lambda functions using Python and Node.js
  • Maintain and enhance container build pipelines with Docker and Jenkins
  • Join the weekly on-call rotation and respond to production incidents
  • Administer secrets management, service discovery, and container orchestration platforms
  • Review code for internal services and infrastructure updates
  • Run experiments and research spikes to evaluate proposed changes
  • Partner with R&D and architecture teams to resolve production defects and runtime inefficiencies
  • Work with development teams to strengthen system operability
  • Establish, monitor, and maintain SLOs, SLIs, and error budgets
  • Develop and maintain observability pipelines and dashboards with Prometheus, Grafana, OpenTelemetry, and Splunk
  • Lead incident response and on-call escalations through PagerDuty
  • Facilitate blameless post-mortems and implement systemic improvements

Requirements

  • Bachelor’s or master’s degree in computer science or a related discipline
  • At least five years of experience working in Linux environments
  • At least five years of cloud computing administration and engineering experience
  • Deep experience troubleshooting and debugging infrastructure problems
  • Ability to work effectively under pressure in a fast-paced environment
  • Experience with AWS, Azure, or Google Cloud
  • Preferred: development experience with Python, Ruby, Node.js, C#, SQL, or Go
  • Preferred: at least three years of experience deploying and orchestrating containerized software
  • Preferred: at least three years of experience with standardized orchestration and automation tools
  • Preferred: experience applying AI tools to engineering workflows, AIOps, observability platforms, and LLM or AI service integrations

Benefits

  • Hybrid work model with a business-casual dress code that includes jeans
  • 401(k) matching program
  • Reimbursement for professional development
  • Flexible personal and vacation time off
  • Sick leave
  • Paid holidays
  • Medical, dental, and vision coverage
  • Employee Assistance Program
  • Parental leave
  • Hands-on, team-tailored training, including SS&C University
  • Discounts on fitness clubs, travel, and other services
  • 401(k) plan with company match
  • Paid time off and holidays

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