Collections Specialist
Emerson
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SafelyYou is a healthcare technology company combining artificial intelligence with clinical expertise to support safer, higher-quality care for seniors. Its AI-powered software provides monitoring, analytics, and clinical support for care facilities and caregivers, helping identify falls and other safety events, reduce risk, and guide better outcomes across care settings. SafelyYou serves care organizations primarily through enterprise and B2B partnerships, with a focus on improving the experience of aging individuals and their families.
Senior UX Designer at SafelyYou — Remote, United States
Lead end-to-end UX for SafelyYou’s AI-powered senior-care web and mobile products. Improve workflows, alerts, reporting, and shared design standards for care teams and clinicians.
Description
- Create clear, efficient experiences that help users complete tasks across web and mobile applications
- Design how SafelyYou insights and alerts are presented within partner systems, including EHRs and eCall
- Collaborate continuously with engineering throughout product development
- Lead the full design process from discovery and user flows through wireframes, prototypes, and specifications
- Build straightforward, action-oriented interfaces for customer-facing staff and internal clinicians
- Design clear, appropriately urgent alerts and notifications for SafelyYou applications and partner systems used in care settings
- Develop reporting experiences that turn data into actionable information
- Conduct usability research with caregivers and customers in partnership with Customer Success and the clinical team
- Define reusable UX patterns and maintain a shared Figma library across teams
- Set design priorities in collaboration with the product managers you support
- Measure and improve critical user workflows
- Conduct ongoing usability testing with care staff
Requirements
- Applicants must be based in the United States or Canada
- Demonstrated experience partnering closely with engineering on B2B or enterprise products, rather than relying on agency-style handoffs
- At least five years of UX design experience
- Portfolio demonstrating web and mobile work
- Advanced proficiency with Figma
- Pragmatic design approach centered on clarity and speed for users who may not have chosen to use technology
- Strong systems understanding; coding experience is not required
- Ability to prioritize work across multiple teams
- Healthcare or regulated-industry experience is strongly preferred
- Experience designing analytics is strongly preferred
- Experience designing alerts for time-sensitive environments is strongly preferred
Benefits
- Fully remote work
- Employee medical, dental, and vision premiums fully covered
- 401(k) program
- Monthly stipends for education, well-being, and working from home
- Non-accrual paid time off
- Opportunities for growth
- Company retreats
- Medical and family or parental leave
- Competitive compensation package
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