OLX Group operates online marketplace platforms that help people discover, buy, sell, and trade goods and services. Through a portfolio of brands, the company focuses on making digital commerce safer and easier to use while supporting more sustainable ways for communities to exchange value. Its teams work across marketplace operations, logistics, marketing, and related services, with an emphasis on customer understanding, collaboration, and continuous innovation.
Senior Telesales Team Leader, OTOMOTO
Lead telesales strategy and a phone sales team at OTOMOTO, OLX Group’s automotive marketplace in Poland. Drive sales targets, develop customer relationships, and build the team’s capabilities.
Description
- Help shape the telesales strategy
- Own its execution and deliver ambitious sales targets
- Build and lead the telesales team
- Contribute to product development for OTOMOTO users
- Develop telesales team members’ skills
- Coach and support phone sales advisers in achieving results
- Drive the sales team’s growth and success
Requirements
- A proven track record in sales
- Experience and practical skills in leading a telesales team
- Understanding of telesales to both business and individual customers
- Knowledge of how to identify and manage the needs of different customer groups
- A results-oriented approach and ability to work toward targets
- English proficiency of at least B1, with strong motivation to reach B2
- Analytical skills, including preparing reports and working with databases
- Experience delivering training and presentations
- Ability to motivate and inspire people
- Experience using a CRM such as Salesforce is an advantage
Benefits
- Employment contract
- Flexible benefits through the MyBenefit platform, including private medical care, life insurance, a MultiSport card, restaurant card, cinema, theatre and concert tickets, and online and in-store shopping vouchers
- Performance-based compensation with a fixed base salary and bonus
- Access to an e-learning platform
- Option to take English lessons with an instructor
- Training budget
- Partial remote work with work equipment provided
- Team-building events
- Sports initiatives