Thumbtack
Thumbtack
1,001 – 5,000 Employees
MarketplaceSaaS
Thumbtack is a U.S. marketplace and SaaS company that helps homeowners find and hire local professionals for repairs, maintenance, remodeling, and other home projects. Customers can describe what they need, compare providers across trades, review ratings and cost estimates, and communicate through the platform. Thumbtack also offers professionals software, resources, community support, and tools for managing leads and reviews. Its consumer and pro experiences are supported by practical project guidance, cost information, and home maintenance planning.

Senior Site Reliability Engineer at Thumbtack - Remote in the United States

Senior site reliability engineer building scalable AWS and Linux infrastructure for Thumbtack’s home-services marketplace. Improve reliability, observability, deployment, and platform performance.

Description

  • Build and maintain software and systems that increase service availability, scalability, and efficiency
  • Define the architecture for infrastructure and platform services
  • Create tools and workflows for deployment, change, service, and infrastructure management
  • Diagnose and resolve critical systems issues across the software development life cycle
  • Advance the capabilities and performance of the engineering platform
  • Plan capacity and forecast demand
  • Take part in a rotating on-call schedule
  • Partner with product development, developer experience, backend infrastructure, Engineering, and Applied Science teams

Requirements

  • Extensive experience working with AWS and Linux
  • Ability to read, write, and debug code effectively in production systems
  • Expertise in designing, analyzing, and troubleshooting large-scale distributed systems
  • Working knowledge of DNS, TLS, HTTP/S, and TCP/IP
  • Ability to break down complex problems and evaluate delivery tradeoffs
  • At least 5 years of experience managing infrastructure and systems
  • Proven understanding of how to instrument, operate, and monitor distributed microservices in a production cloud environment
  • Strong communication skills with cross-functional partners at varying technical levels

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