Twelve Labs
Twelve Labs
Twelve Labs develops multimodal artificial intelligence technology for understanding video at scale. Its platform provides APIs for natural-language video search, text generation from video, and rich video embeddings, helping teams build applications that organize, analyze, and retrieve information from large video libraries. The company serves enterprise use cases with customizable, scalable models and an emphasis on secure data handling and global compliance.

Senior Infrastructure Engineer at Twelve Labs (Hybrid, South Korea)

Design and operate scalable, secure infrastructure for Twelve Labs’ AI video understanding platform. Build multi-tenant systems, cloud and on-premises environments, CI/CD pipelines, monitoring, and security capabilities.

Description

  • Design and operate multi-tenant architectures for global enterprise customers
  • Automate infrastructure with Terraform and develop highly scalable CI/CD pipelines
  • Build adaptable infrastructure across AWS, GCP, Azure, and on-premises environments
  • Optimize secure and efficient cloud infrastructure through advanced monitoring and security practices
  • Design scalable architectures that can rapidly support new video AI models and services
  • Collaborate with product managers, engineers, and researchers to deliver AI products
  • Design and build the core infrastructure required for reliable, scalable operation of an AI SaaS platform

Requirements

  • Experience building and operating infrastructure across AWS, GCP, and Azure cloud environments
  • Experience designing architectures and automating infrastructure with IaC tools such as Terraform and Ansible
  • Experience operating Kubernetes and container-based workloads
  • Experience scripting and automating with languages such as Python, Go, or TypeScript
  • Experience designing and operating CI/CD pipelines
  • Seven or more years of infrastructure engineering experience preferred
  • Experience designing and operating multi-tenant architectures in an enterprise SaaS environment preferred
  • Experience designing infrastructure architectures aligned with security and compliance standards and supporting audits preferred
  • Experience building advanced monitoring and logging systems preferred
  • Experience operating infrastructure with simultaneous attention to performance optimization and cost efficiency preferred
  • English communication skills preferred
  • Ability to travel internationally without restrictions

Benefits

  • Opportunity to grow with global B2B customers as part of an international team
  • Hybrid work environment combining autonomy with collaboration
  • Latest MacBook plus remote-work equipment support valued at KRW 700,000, with equipment refreshed every three years
  • Unlimited LLM token support for technical employees
  • Annual professional development allowance valued at KRW 1.4 million
  • English education and global buddy programs
  • Taxi fare support for late-night and weekend commuting
  • Corporate card allowance valued at KRW 7.2 million per year for flexible spending on items such as meals and transportation
  • Office snack bar with refreshments, coffee, and seasonal fruit
  • Dinner allowance for office work after 7 p.m.
  • Annual health screenings for the employee and one family member
  • Group insurance with a choice of accident, dental, or family accident coverage
  • Flu vaccination reimbursement
  • Two-week paid holiday break at the end of each year
  • Full salary paid during the three-month probation period for all new hires

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