Coast Guard Exchange (USCGCSC) serves U.S. Coast Guard personnel, veterans, and other authorized patrons through a combined online and physical retail network. Its merchandise and services include uniforms, official insignia, apparel, tactical and operational gear, electronics, home goods, pride merchandise, and MWR-related offerings. The organization also supports its customer community through store-based service, benefit programs, Military Star Card access, and veteran shopping privileges.
Senior Firearms Sales Clerk Leader - Onsite in Centreville, Virginia
Lead firearms department operations, regulatory compliance, inventory, and customer service for the Coast Guard Exchange. Supervise staff, support shoppers, and maintain accurate sales and merchandise processes.
Description
- Oversee day-to-day operations for the firearms department
- Comply with ATF and all applicable federal, state, and local firearms regulations
- Process Form 4473, required state forms, identification, and other firearms-sale documentation
- Order merchandise, receive deliveries, set prices, and monitor inventory levels
- Support management with price updates, markdowns, promotional displays, and signage
- Coordinate with headquarters on special orders and merchandise concerns
- Complete daily on-site firearm inventory counts
- Welcome customers, maintain product expertise, and help select merchandise
- Address customer concerns promptly while delivering high-quality service
- Operate the cash register and reconcile daily cash reports
- Serve as a key carrier and open or close the store as needed
- Lead or supervise employees and manage store operations when management is absent
- Apply loss-prevention, shrink-awareness, safety, and emergency-preparedness procedures
- Carry out additional duties as assigned
Requirements
- Previous retail experience in inventory control and sales
- Hold a current FFL Seller ID or be able to obtain one within 30 days of hire
- Demonstrated experience in firearms retail
- Ability to regularly lift 10 pounds and occasionally lift 25 pounds
- Ability to remain standing for extended periods
- Knowledge of firearms
- Availability for a 40-hour work week, including weekends
- Computer proficiency
- Preferred: cash register experience and familiarity with sales inventory
- Preferred: prior retail supervisory experience
- Preferred: current USCG NAF sales clerk with at least six months of experience
- Weekend availability is required
- Successful completion of a federal background check and applicable pre-employment requirements
- Non-U.S. nationals must have U.S. work authorization and satisfy applicable residency requirements
- Resume or other written application materials must be submitted in English
- Males born after December 31, 1959, who are at least 18 years old must be registered with the Selective Service System unless exempt
Benefits
- Paid annual and sick leave
- Holiday pay
- Medical, dental, and vision insurance
- Flexible spending and dependent care accounts
- Pension plan
- 401(k) savings plan
- Life insurance
- Short- and long-term disability coverage
- Tuition assistance
- Paid parental leave
- Flexible scheduling
- Wellness programs
- Training, professional development, and career advancement opportunities
- Direct deposit or electronic funds transfer
- Reasonable accommodations for applicants with disabilities