Level 2 Technical Support Engineer
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Cloudflare provides a connectivity cloud that helps organizations secure and connect employees, devices, applications, networks, and data across on-premise environments, public clouds, SaaS platforms, and the internet. Its platform brings together application security, network protection, performance optimization, and visibility tools, helping teams reduce technical complexity while building and delivering software more efficiently. Cloudflare’s work spans cloud and edge delivery, secure networking, and resilient digital infrastructure, making it relevant to professionals working across cybersecurity, networking, cloud platforms, and application performance.
Senior Engineering Manager, Registrar and Registry - Cloudflare Hybrid
Lead Cloudflare’s Registrar and Registry engineering teams, scaling domain lifecycle platforms, .gov hosting, DNS integration, compliance, and reliability across global web infrastructure.
Description
- Lead the core engineering organization supporting Cloudflare Registrar and Cloudflare Registry
- Design, scale, and improve the full domain lifecycle, including purchasing, DNS integration, .gov hosting, compliance, and registry operations
- Hire, develop, and retain systems engineers
- Build a culture centered on delivery speed, reliability, and continuous improvement
- Set the domain-management roadmap in partnership with Product Managers and technical leaders
- Ensure architectural decisions support long-term business priorities and reliability objectives
- Own operational performance through SLOs, incident response, customer escalations, and technical debt reduction
- Oversee tools and APIs processing millions of domain lifecycle events with high availability and low latency
- Work with legal, security, and registry organizations on compliance, ICANN policies, and DNS security standards including DNSSEC
- Advance comprehensive testing, automated CI/CD, debugging practices, and zero-downtime releases
- Collaborate with Product Management, Security, and cross-functional platform engineering teams
Requirements
- At least eight years of software engineering experience
- Four or more years managing engineering teams responsible for scalable backend or infrastructure systems
- Hands-on systems programming experience with Go, Java, TypeScript, Ruby on Rails, or comparable high-performance languages
- Ability to contribute to system design reviews and resolve complex technical roadblocks
- Experience operating high-throughput microservices, distributed data infrastructure, or public cloud environments such as GCP and Kubernetes
- Strong ability to turn complex infrastructure and regulatory requirements into actionable execution plans
- Track record of developing senior engineers, establishing team culture, and promoting accountability
- Domain registry or registrar experience, including ICANN compliance or DNS/DNSSEC, is a plus
- Experience with Cloudflare’s Developer Platform is a plus
- Practical experience using AI coding tools is a plus
- Familiarity with OpenAPI, relational databases such as Postgres, and observability tools including Prometheus, Grafana, and Kibana is a plus
- May require authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license
Benefits
- Applicants who advance to the offer stage may have an in-person interview at a Cloudflare office or hub
- Cloudflare provides equal employment opportunities and is committed to diversity and inclusion
- Reasonable accommodations are available for qualified individuals with disabilities
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