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Zapier
Zapier
501 – 1,000 Employees
B2BProductivitySaaS
Zapier is a B2B SaaS and productivity company that helps individuals and teams automate work across more than 7,000 applications. Its no-code platform connects app-based triggers and actions through customizable workflows called Zaps, helping organizations reduce repetitive tasks and coordinate processes across business functions. Zapier’s product and engineering teams build tools for companies seeking more efficient, connected ways to work.
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Senior Database Reliability Engineer at Zapier (Remote, US)

Operate Zapier’s MySQL, PostgreSQL, and Redis infrastructure, strengthening reliability, observability, and performance across its work automation platform. Help teams use database services effectively through tooling, guidance, and self-service platform standards.

CACanadaESSpainGBUnited KingdomUSUnited States
$174,200 – $261,200 / year
RemoteFull-timeSeniorEnglish RequiredBackend EngineerSoftware Engineer
AWSCloudDistributed SystemsKubernetesMySQLPostgresPrometheusRedisTerraform

Description

  • Ensure reliable operation of Redis Enterprise and AWS ElastiCache, covering capacity, failover, upgrades, and sound usage.
  • Join the on-call rotation and escalate data-layer issues during production incidents.
  • Help internal customers investigate slow queries and manage storage use.
  • Turn recurring support requests into useful documentation and tools.
  • Manage database and cache infrastructure through Terraform modules and provisioning workflows.
  • Develop database and cache templates and standards for the internal platform’s golden path.
  • Create and maintain data-layer dashboards, alerts, and service-level objectives.
  • Improve performance and resilience across MySQL, PostgreSQL, and Redis systems.
  • Guide development teams on architecture, database selection, and where to apply caching.
  • Advise product teams on schema design, query patterns, and capacity planning.
  • Lead data-layer design reviews and mentor engineers.
  • Write documentation, operating patterns, and runbooks for database and cache services.
  • Shape Zapier’s data infrastructure strategy and expand its database reliability engineering practice.

Requirements

  • Bring at least 7 years of experience in systems administration, systems engineering, or software development.
  • Have at least 4 years of experience operating production relational databases.
  • Have deep expertise in MySQL or PostgreSQL and working knowledge of the other.
  • Know database engine ecosystem extensions and tools.
  • Have experience designing and operating caching at scale, including Redis.
  • Have experience designing and operating highly available cloud databases on AWS or another cloud platform.
  • Have managed infrastructure with Terraform or comparable infrastructure-as-code tools.
  • Be comfortable operating stateful services alongside Kubernetes or other distributed systems.
  • Have implemented metrics, logs, and alerts with tools such as Datadog, Prometheus, or CloudWatch.
  • Have worked with query performance data, replication lag, and cache hit rates.
  • Have participated in on-call rotations for production data systems.
  • Have reviewed designs, mentored engineers, documented practices, and built automation or tools.
  • Use AI tools responsibly for automation code, query plans, logs, runbooks, and incident investigation.
  • No degree is required.
  • Be authorized to work from your chosen home location; Zapier does not sponsor visas or transfers.

Benefits

  • Equity compensation.
  • Bonus compensation.
  • Remote work.
  • An equal opportunity employer committed to an inclusive workplace.
  • Reasonable accommodations for applicants with disabilities.
  • Application status updates at least once every seven days during the process.

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