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American Electric Power is a large electric utility serving more than 5 million customers across 11 U.S. states. Through operating companies including AEP Ohio and AEP Texas, it works to deliver reliable, affordable electricity while strengthening the grid for future demand. Its work includes infrastructure investment, renewable energy development, customer service, community engagement, and exploration of emerging energy technologies such as small modular reactors.
Senior Customer Design Technician
Plan and design utility equipment and facilities for American Electric Power, supporting safe and reliable energy delivery through fieldwork and engineering analysis.
Description
- Handle intermediate technical work across the planning, design, analysis, testing, construction, maintenance, and operation of company equipment and facilities.
- Contribute to resolving routine technical issues and carry out assigned work with guidance from senior colleagues.
- Plan tasks using AEP’s standard practices and prioritize routine work to meet company needs.
- Keep work records accurate and use technical knowledge to solve problems.
- Spot opportunities to improve processes and build technical skills.
- Gather, analyze, and interpret information to complete work and address problems.
- Communicate with internal teams and external customers.
- Help prepare technical reports and papers.
- Build decision-making skills and learn the responsibilities of the local organization.
- When required, inspect distribution lines for damage and perform brush clearing and staking for surveys.
- Patrol distribution power lines to determine damage where required.
- Perform survey-related brush clearing and staking work where required.
- Develop decision-making skills and understanding of local organizational responsibilities.
- Assist in preparing technical reports and papers.
Requirements
- Associate degree in electrical, electronic, civil, or mechanical engineering technology or a related field, or a high school diploma/GED with the required related utility industry experience.
- For Associate level: high school diploma or equivalent plus 2 years of related utility industry experience, or an associate degree in a related engineering technology field.
- For Technician level: associate degree plus 2 years of related utility industry experience, or high school diploma/equivalent plus 4 years of related utility industry experience.
- For Senior level: associate degree plus at least 4 years of related utility industry experience, or high school diploma/GED plus at least 6 years of related utility industry experience, including technical engineering projects.
- Valid driver’s license.
- Knowledge of standards, codes, regulations, equipment, materials, systems, and business processes.
- Basic computer literacy and skills.
- Effective oral and written communication skills.
- Ability in some locations to walk rights-of-way across varied terrain and in adverse conditions.
- Ability to carry and handle telescopic measuring and switching sticks weighing 11 pounds.
- May be required to use a brush axe or machete for brush clearing and survey work.
Benefits
- Comprehensive benefits package.
- Competitive compensation.
- Company-sponsored training programs.
- Educational assistance.
- Social and recreational programs.
- Equal employment opportunity benefits and privileges.
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