Pearson VUE
Pearson VUE
1,001 – 5,000 Employees
ConsultingHealthcareLogistics
Pearson VUE delivers computer-based testing and credentialing services for organizations across sectors including consulting, healthcare, and logistics. Its platform supports high-stakes certification and professional exams, with tools for exam scheduling, candidate resources, and testing accommodations. By helping test owners assess skills and enabling candidates to validate their knowledge, Pearson VUE contributes to professional development and industry standards. The company’s hiring context spans a large international team focused on assessment delivery and the candidate experience.

Senior Cloud Service Engineer

Support security and administration across Microsoft, Google and other enterprise SaaS services. Help manage identity, data protection, monitoring, troubleshooting and AI security operations.

Description

  • Administer and review security and lifecycle controls for Microsoft 365, Google Workspace and other enterprise SaaS platforms.
  • Manage identity services, including users, access policies, authentication methods, guest access and privileged roles.
  • Monitor data protection alerts, review external sharing, support security triage and track remediation.
  • Help govern enterprise AI services and maintain related data protection controls.
  • Investigate SaaS and cloud alerts using security dashboards and tools, escalating complex issues as needed.
  • Provide second-line support for authentication, provisioning, integrations, vendor issues and change validation.
  • Maintain service inventories, ownership records, runbooks, knowledge articles and operating procedures.
  • Identify opportunities to automate work and improve processes.
  • Coordinate with workplace, security, identity, engineering, privacy, architecture and application teams, as well as technology vendors.

Requirements

  • At least five years of experience in cloud or SaaS administration, IT security, identity management or a related technical role.
  • Basic knowledge of Microsoft 365 or Azure, identity and access management, single sign-on, multi-factor authentication and authentication concepts.
  • Understanding of security fundamentals such as access control, least privilege, data protection and operational monitoring.
  • Strong troubleshooting and analytical skills, including investigating issues through logs, dashboards and administration portals.
  • Basic PowerShell or scripting knowledge, with an interest in learning KQL and security monitoring tools.
  • Clear written and verbal communication, confidence working with technical teams and vendors, and careful documentation.
  • Experience with tools such as Microsoft Entra ID, Purview, Defender, Sentinel or KQL, Google Workspace Administration, Google Cloud Identity, Box administration or Box Shield, SaaS security or CASB is desirable.
  • Experience with OAuth application governance, SAML, SCIM, Microsoft Graph, PowerShell, Power Automate, cloud security, DLP, AI security or AI governance is desirable.
  • Relevant Microsoft, Google, security or cloud certifications are advantageous but not required.

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