KMS Technology, Inc.
KMS Technology, Inc.
501 – 1,000 Employees
HealthcareLogisticsMarketing
KMS Technology, Inc. is a software services company serving technology businesses and private equity firms. Its teams provide end-to-end software engineering and consulting, including quality assurance and test automation, AI and machine learning, cloud migration, and technology strategy. The company works across onshore, nearshore, and offshore delivery models, supporting clients in sectors such as healthcare, logistics, and marketing as they build and scale digital products.

Senior Business Analyst – Healthcare Software

Translate healthcare product needs into clear, testable requirements for Agile software teams. Partner with client product leaders, product owners, and engineers throughout delivery.

Description

  • Work with client product leaders, product owners, and business stakeholders to clarify objectives, user needs, and functional requirements.
  • Turn business goals into epics, user stories, and testable acceptance criteria.
  • Lead requirements sessions to clarify needs, surface dependencies, and resolve open questions before development.
  • Validate requirements for completeness, consistency, and approval before implementation.
  • Keep a steady pipeline of development-ready user stories for upcoming sprints.
  • Shape and prioritize the product backlog with product owners to support business and delivery goals.
  • Coordinate with the scrum master on backlog readiness, sprint preparation, and stakeholder communication.
  • Work with developers and QA engineers to capture functional details, acceptance criteria, and expected behavior.
  • Take part in Agile ceremonies, including backlog refinement, sprint planning, and sprint reviews.
  • Address requirements-related blockers, risks, and dependencies.
  • Facilitate working sessions with business and technical stakeholders.
  • Act as the main link between client product stakeholders and internal engineering teams.
  • Keep requirements documentation organized for development, testing, and future improvements.
  • Clarify requirements and assess proposed solutions during implementation.
  • Work with QA teams to define test scenarios and support user acceptance testing.
  • Assess requirement changes and explain their effects on scope, priorities, and delivery schedules.

Requirements

  • At least five years of business analyst experience, including work on software development projects and Agile delivery teams.
  • Strong experience gathering, analyzing, documenting, and managing business and functional requirements.
  • Ability to turn high-level business objectives into detailed epics, user stories, and clear, testable acceptance criteria.
  • Experience working across the software development lifecycle with product owners, scrum masters, product leaders, and engineering teams.
  • Strong knowledge of Agile and Scrum practices, including backlog refinement, sprint planning, and iterative delivery.
  • Experience maintaining a clear product backlog and preparing requirements before development starts.
  • Ability to identify and address requirement gaps, dependencies, conflicting expectations, and unclear scope.
  • Experience leading requirements workshops and cross-functional stakeholder discussions.
  • Familiarity with Jira, Confluence, or similar requirements and project management tools.
  • Excellent written and spoken English, with confidence communicating professionally with client stakeholders and technical teams.
  • Strong analytical, problem-solving, organizational, and documentation skills.
  • Ability to work independently, manage competing priorities, and operate in a client-facing role.
  • Preferred: experience in healthcare, HealthTech, or digital health.
  • Preferred: familiarity with healthcare workflows, clinical software, or patient-facing digital platforms.
  • Preferred: knowledge of healthcare data interoperability, including FHIR, HL7, or platforms such as Medplum.
  • Preferred: knowledge of healthcare data privacy, security, and regulations such as HIPAA.
  • Preferred: experience with distributed engineering teams and international clients.
  • Preferred: familiarity with web and mobile development, API integrations, and modern software architectures.
  • Preferred: experience creating process flows, user journeys, wireframes, or functional diagrams.
  • Preferred: CBAP, CCBA, PMI-PBA, or a related certification.

Benefits

  • Benefits required under Mexican law.
  • 15 days of paid time off; in the first year, accrual is 3 days per year.
  • Five days of negotiable bereavement leave for the death of an immediate family member.
  • Major medical expenses insurance covering immediate dependents, including a spouse and children.
  • Annual performance bonus of approximately 10% of annualized salary.
  • Annual salary adjustment.
  • Employee referral bonus.
  • Paid certifications and courses.
  • Coursera license.
  • Savings fund with a 5% contribution.
  • Grocery vouchers worth 5%.
  • Remote work.

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