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Great American Insurance Group
Great American Insurance Group
5,001 – 10,000 Employees
B2BInsurance
Great American Insurance Group is a U.S.-based specialty insurer serving businesses and niche industries with commercial coverage and related insurance services. Its offerings span property and inland marine, transportation, professional liability, trade credit, cyber risk, equine mortality, and employer health solutions. The organization operates through specialty divisions and international branches, combining industry-focused underwriting with claims expertise for business customers. Great American Insurance Group is part of American Financial Group and has more than 150 years of insurance experience.
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Senior Bodily Injury Claims Specialist – Hybrid/Remote

Lead complex bodily injury claims investigations, liability assessments, settlement negotiations, and litigation activities. This role supports National Interstate’s commercial transportation insurance business from Ohio or remotely within the United States.

USUnited StatesMAMassachusettsOHOhio
$90,000 – $95,000 / year
HybridFull-timeSeniorLeadEnglish RequiredClaims Specialist

Description

  • Oversee a substantial caseload of complex claims, assessing compensability and liability
  • Conduct detailed investigations to verify coverage and evaluate liability, compensability, and damages
  • Review and negotiate claim settlements and reserves within delegated authority
  • Participate in arbitrations, mediations, depositions, and trials when required
  • Explain complex coverage and settlement matters to insureds, claimants, and external partners
  • Approve payments within assigned authority and support prompt disbursement
  • Keep comprehensive claim files with correspondence, reports, settlement agreements, and related documentation
  • Coach staff and monitor performance where applicable
  • Contribute to hiring, employee development, and performance management decisions for direct reports where applicable
  • Handle additional responsibilities as assigned

Requirements

  • Bachelor’s degree in business administration, risk management and insurance, finance, or a related discipline, or equivalent experience
  • Typically at least nine years of property and casualty claims-handling experience
  • Professional designation such as Associate in Claims (AIC), completed or in progress, is preferred
  • Experience handling litigated bodily injury claims is preferred
  • Advanced technical expertise for managing the most complex assignments
  • Strong analytical, negotiation, and problem-solving capabilities
  • Thorough understanding of insurance policies, coverage, and claims procedures
  • Knowledge of applicable industry laws and regulations
  • Advanced skill in organizing and prioritizing a demanding caseload
  • Excellent communication and interpersonal abilities
  • Demonstrated ability to build relationships and lead negotiations
  • Ability to manage confidential information with discretion
  • Must be authorized to work in the United States without current or future sponsorship

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Wellness programs
  • Parental leave
  • Adoption assistance
  • Tuition reimbursement
  • Paid time off
  • Paid holidays
  • 401(k) with company matching
  • Employee stock purchase plan
  • Commuter benefits
  • Hybrid arrangement for local employees, with four days in the office and one remote day
  • Fully remote work option within the United States for employees who are not local to the office

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